Learn what Lithium is doing for its customers.
Leverage our community expertise.
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White Paper
Gartner Magic Quadrant for Social CRM
In this report, Gartner Research evaluates nineteen Social CRM vendors on their ability to execute and completeness of vision in providing social applications that support sales, marketing, and customer service business processes.
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White Paper
Building Customer Networks for Successful Word of Mouth Marketing
This paper describes how word of mouth campaigns run through a customer network with identified influencers can yield unprecedented results.
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White Paper
Forrester - How to Organize Your Company for Social Computing
With an ever-increasing number of brands engaging in social media marketing in recent years, this paper provide recommendation for both organization best practices and budget management.
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White Paper
Gartner Magic Quadrant for Externally Facing Social Software
In this report, Gartner, Inc. evaluates fifteen externally facing social software vendors on their ability to execute and completeness of vision in facilitating interactions beyond the firewall to create communities among employees, customers, suppliers, partners, alumni, and other stakeholders.
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White Paper
Lithium Social CRM Suite: On-Demand Platform for Supporting Customer Communities
Patricia Seybold Group covers Lithium's Social CRM Suite in an in-depth report, read the Executive Summary.
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Live Webcast
The Power of Customer Influence: Mobilizing and Engaging Your Customer Base
Join Barnes & Noble, the Aberdeen Group, and Lithium Technologies for a lively discussion about how to leverage the power of social customer networks to proactively build stronger, deeper customer relationships, while driving millions of dollars in untapped value.
More Learning Resources
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