Sales Operations Manager

Emeryville, CA

Who are we looking for?

Do you want to work in a fast paced growing environment? Do you enjoy building processes and working in an environment where you can make a difference?  If this sounds like you, then Lithium is a place for you.

 

What You'll Do

The Sales Operations Manager will provide process ownership and operational support to a worldwide sales organization including but not limited to contract negotiations, hiring / on-boarding, RFP/RFI process management, design and implementation of sales programs, forecasting, detailed weekly metrics and trending analysis from salesforce.com, field sales support.

Responsibilities

• Lead contract negotiations for all end user and partner accounts
• Manage, design and provide analytics for RFP process
• Leadership role with commercial management on quoting of lead- times, product allocation, new product availability, programs
• Leadership role with commercial deal analysis on non-standard pricing, margin analysis and provide direction/recommendations to all sales VPs and reporting directors regarding service and software guideline, compliance of revenue recognition guidelines and all other accounting constraints, program guidelines.
• Ensure organizational compliance with all customer contractual obligations
• Leadership role in the creation, tracking and reporting of all stages in the sales cycle.
• Develop, rollout and training on business procedures (execute sales programs)
• Develop a world class training and on-boarding program
• Manage sales comp plans to ensure incremental improvements to cost of sale
• Create and manage product, deal and vertical sales forecasting

Requirements

• Minimum of 10+ years experience in sales operations, field sales, or international business
  Excellent process development and management skills
• Self-motivated and persistent with excellent follow-through skills
• Ability to set priorities and execute independently
• Demonstrated field sales experience
• Expert experience with Salesforce.com
• Exceptional communication skills both written and oral
• Proven track record supporting a global sales organization including a deep understanding of the solution selling and enterprise sales cycle.
• Strong negotiations skills with large enterprises
• Seasoned leadership of progressive and change management
• Knowledge of the CRM/Web 2.0/Social Media industry
• Strong Microsoft Power Point and Excel expert
• Ability to successfully multi-task and effectively work within a fast-paced environment.
• Bachelor's degree preferred.

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