Products & Solutions
Financial Services Retail High Tech
Why Lithium
USA UK France Germany APAC LatAm

Press Releases

1-10 of 102 Press Releases
November 17, 2015

Total Community Platform Empowers Lithium Customers to Deliver Better Customer Experiences on Social Channels
Lithium Technologies today announced it is shipping a series of new products and enhancements for its platform that give users an improved customer experience across devices, the ability to more easily share and receive rich media, better ways to discover content, and more ways to share opinions and advice with peers.

View Full Release
October 30, 2015

Scientific Peer-Reviewed Paper on Measuring Influence Across Social Networks Presented by Lithium Technologies Data Team at IEEE BigData 2015 Conference
An academic paper by the Lithium Technologies Klout data science team, “Klout Score: Measuring Influence Across Multiple Social Networks,” has been accepted by the Institute of Electrical and Electronics Engineers (IEEE).

View Full Release
October 20, 2015

Klout Score Powers Definitive Guide to Brands Winning Greater Customer Engagement
As a company with one of the largest digital footprints in the world, Lithium Technologies today announced the definitive list of brands that are leveraging social approaches to connect, build trust and drive advocacy with customers, ultimately resulting in greater customer engagement.

View Full Release
October 16, 2015

Lithium is the proud recipient of this year’s WebAward for Best Computer: Software Website for

View Full Release
October 5, 2015

Study finds brands are unable to keep up with increasing UK customer demands
As National Customer Service Week commences today in the UK, new survey results suggest that more than 15 million UK adults rank being stuck on hold with a telephone operator their top annoyance of 2015.

View Full Release
September 15, 2015

Nine Digital Channels Included in World's Most Comprehensive Measure of Online Influence
Lithium Technologies announced that the company’s Klout Score algorithm now incorporates YouTube data including views, shares, and likes/dislikes for content a user or brand has created and posted.

View Full Release
September 2, 2015

It’s Time for Digital Professionals to Go Back to School
Lithium Technologies today announced the availability of its global Social Response Certification, a training program for digital professionals to enhance and strengthen their skills using social technologies to meet customers’ extreme expectations.

View Full Release
August 11, 2015

Combining of vast data sets across email and social provides a unified customer profile for targeted, personalized marketing /i>
Epsilon, the global leader in creating connections between people and brands, today announced a strategic partnership with online social analytics leader Klout, a Lithium brand.

View Full Release
June 23, 2015

Recognized for Holistic Vision of Providing Clients with a Total Community Strategy
Lithium Technologies today announced that it has been recognized by Forrester Research, Inc. as a leader in the “The Forrester Wave™: Social Depth Platforms, Q2 2015” report.

View Full Release
June 18, 2015

Integration of Klout data will empower Wayin customers to identify and amplify relevant, impactful content from top influencers
A new integration between social media intelligence and marketing software company Wayin and online social analytics leader Klout will help brand marketers and media outlets better understand conversations taking place on Twitter, Facebook and Instagram to act upon them in meaningful ways.

View Full Release
1-10 of 102 Press Releases