Lithium
Products & Solutions
Why Lithium
Services
Company
Community
USA UK France Germany APAC LatAm
FILTER BY YEAR
1-10 of 16 Press Releases in 2013
December 19, 2013

Customer experience leadership in financial services is still up for grabs, according to new research released today by Lithium Technologies, the leader in Social Customer Experience. Financial services companies can still gain an early mover advantage by focusing on improving customer interactions, the research revealed.

View Full Release
December 17, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it has been recognized with a Glassdoor Employees’ Choice Award as one of the best places to work in 2014. The recognition reflects Lithium’s commitment to excellence for both customers and employees.

View Full Release
October 29, 2013

Lithium Technologies, the leader in Social Customer Experience, today unveiled research that shows consumers will reward brands that harness Twitter’s power to meet their rising expectations, while punishing those that fail to respond in a timely way.

View Full Release
October 29, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that Lithium Social Web™ has joined the elite Twitter Certified Products Program. The program identifies the best tools and services to help businesses thrive on the Twitter platform and allows members to take full advantage of Twitter’s APIs and data offerings.

View Full Release
September 3, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has raised $50 million in pre-IPO mezzanine financing to further advance its technology platform, expand its global footprint and execute strategic acquisitions to accelerate growth.

View Full Release
July 9, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced that it has been recognized by Forrester Research, Inc. as a leader in the “The Forrester Wave™: Social Depth Platforms, Q3 2013” report. The report evaluated select community and social depth marketing technology providers on their ability to help turn a brand’s website into a social hub.

View Full Release
May 21, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the CRM Customer Engagement Center Magic Quadrant for 2013 (1). The only company listed as a Visionary in this report, Lithium was evaluated on criteria such as customer service strategies and technologies, as well as customer relationship management.

View Full Release
May 7, 2013

Lithium Technologies, the leader in Social Customer Experience, today announced the winners of the company's annual Social Customer Excellence ("Lithy") Awards. The 2013 Lithy winners, announced at the company's annual Lithium Network Conference (LiNC) 2013, were selected from more than 50 entries—a new record—by some of the world's largest brands across seven categories of social customer experience excellence.

View Full Release
April 24, 2013

Lithium Technologies today announced a series of major enhancements to the Lithium Social Customer Experience Platform™, which empowers brands to deeply engage customers across social channels at scale. Lithium has more than doubled its R&D investments thanks to sharp sales growth, allowing it to deploy an array of new capabilities. These new innovations extend Lithium’s ability to power the world’s most vibrant communities on brand websites while managing high-volume engagement on public social networks.

View Full Release
April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today unveiled Lithium Social Intelligence™ a next-generation analytics product designed to help brands measure social ROI and improve the performance of social customer programs. Lithium Social Intelligence uses a unique combination of social science, real-time performance metrics and native web analytics to give brands unprecedented insight into customer engagement across both online communities and social networks.

View Full Release
1-10 of 16 2013