Recognized for Holistic Vision of Providing Clients with a Total Community Strategy
SAN FRANCISCO – June 23, 2015 – Lithium Technologies today announced that it has been recognized by Forrester Research, Inc. as a leader in the “The Forrester Wave™: Social Depth Platforms, Q2 2015” report. The report evaluated select community and social depth marketing technology providers on their ability to to weave dynamic social content and experiences into their branded websites. Vendors are categorized as leaders, strong performers and contenders, with leaders being the highest ranking.
“We are honored to be named a leader. Lithium’s community platform is instrumental in enabling brands to connect with their customers at scale,” said Katy Keim, Chief Marketing Officer for Lithium. “And special thanks to our customers. We believe their feedback and real world use of the Lithium Community platform enabled us to achieve this ranking. Our Total Community approach helps them achieve real business objectives.”
According to the Forrester Report: “Lithium’s superior capabilities and insights drive sophisticated marketing initiatives. Lithium has established itself as a thought leader for social depth marketing communities and boasts a variety of retail and financial services brands that have award-winning sites. The vendor has a holistic vision of providing its clients with a total community that consists of customers, prospects, influencers, employees and advocates. Lithium continues to integrate Klout and advanced analytics into its offering which will make the platform even more powerful for big marketing programs.”
Ranked from 0 to 5, Lithium scored a 5 in Customer Satisfaction and received the highest score, a 4.8, in Strategy among the companies that Forrester invited to participate in the report. It evaluated software providers against 62 comprehensive criteria.
To download a copy of the full report, click here.
Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Customers in more than 34 countries rely on Lithium to help them connect, engage, and understand their total community. With more than 100 million unique monthly visitors over all Lithium communities and another 600 million online profiles scored by Klout, Lithium has one of the largest digital footprints in the world. Using that data and the company’s software, Lithium customers boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy. To find out how Lithium can transform your business—and to share the experience enjoyed by 300 other leading brands around the world, visit lithium.com, join our community at community.lithium.com, or follow us on Twitter @LithiumTech. Lithium is a privately held company headquartered in San Francisco.
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