Lithium Technologies today announced that it has been named a Leader in the IDC MarketScape: Worldwide Online Communities 2016 Vendor Assessment (Doc # US41686916, September 2016). This report provides in-depth quantitative and qualitative technology market assessments of ICT vendors for a wide range of technology markets.
An academic research paper by the Lithium Technologies data science team, “Mining Half a Billion Topical Experts Across Multiple Social Networks,” has been published in the Social Network Analysis and Mining Journal.
Jim Cox has been hired as Lithium Technologies’ new senior vice president and chief financial officer.
One year on from the catastrophic cyber-attack which cost thousands of customers and some £60m, TalkTalk has claimed that trust in the brand is higher than ever. Its ability to come out of the other side was in part due to the way the community team handled the crisis, something which has given rise to greater budgets heading to the department in an effort to transform what it does from complaints management into more robust consumer engagement.
Lithium Technologies today announced the next generation of Klout Enrichments for Twitter’s Gnip 2.0 products that will provide marketers, advertisers, customer support and analytics providers with deep, meaningful data into their customers, competitors and trends.
Lithium Technologies today announced findings from its State of Social Engagement 2016 study for the travel and hospitality industry and revealed that brands fail to engage with travelers effectively on social media channels. The study was designed to determine how Fortune 1000 travel and hospitality brands interact with travelers across social media platforms.
Lithium Technologies today announced that it has been selected as one of the pioneer partners of AppSource, a new marketplace by Microsoft Corporation (NASDAQ:MSFT) for enterprises to find and use SaaS solutions from the company and its partners.
The 2016 Lithium Technologies Hackathon – hosted in conjunction with Persistent Systems – saw coders from Asia Pacific, Europe and the Americas compete to create apps on Lithium Communities and Lithium Response. This third year of the competition focused on creating powerful user experiences and integrations across the Lithium platform.
Lithium Technologies today announced the winners of the sixth annual Lithium Digital Customer Excellence Awards, affectionately known as the Lithys.
The Post Office is harnessing Klout to help it work out who it should be prioritising online and who could be useful in future marketing campaigns.