Sponsors
Platinum
Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant’s single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With over 50 global delivery centers and more than 78,400 employees as of December 31, 2009, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek’s Hot Growth and Top 50 Performers listings. For more information, visit www.cognizant.com.
Genesys
Genesys is the leading provider of software to manage customer interactions across multiple channels and resources — self-service, assisted-service and proactive outreach — to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs over 100 million customer interactions every day for 4,000 companies and agencies worldwide. For more information, visit www.genesyslabs.com.
Sequentia
Sequentia Environics provides consulting services to help companies generate business results from social and community marketing programs. Our proprietary Seed Community approach ensures community activities, technology and content is aligned to audience interests and needs. This, along with our patent-pending Diagnostic Content methodology, enables companies to uncover lead generation, conversion, acquisition, retention, up-sell and cross-sell opportunities from customer conversations. For more information, visit www.sequentiaenvironics.com.
Gold
Intelliresponse
IntelliResponse enhances the multi-channel customer service capabilities of hundreds of enterprise businesses and educational institutions. The company’s Instant Answer Agent, an industry leading On Demand software platform, allows consumers on web sites and agents at contact centers to ask questions in natural language, and get one right answer - regardless of the hundreds of ways the question may be asked. With more than 200 live customer-facing implementations answering 75 million+ questions with One Right Answer, IntelliResponse is the gold standard in first line customer experience management. For more information, visit www.intelliresponse.com.
Omniture
Omniture, a business unit of Adobe Systems Incorporated, is a leading provider of online business optimization software for managing and enhancing online, offline and multi-channel business initiatives. Hosted and delivered via on-demand subscription service and on-premise solution, Omniture software enables customers to capture, store and analyze information generated by their Web sites and other sources, providing business insights into the performance and efficiency of marketing and sales initiatives and other business processes. For more information, visit www.omniture.com.
Parature
Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support more than 16 million end users. Parature is among Inc. Magazine's Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. For more information, visit www.parature.com or follow @parature on Twitter.
Bronze
Baynote
Launched in 2006, Baynote delivers on-demand solutions for recommendations and social search. By automatically generating the best content and products, the Baynote Collective Intelligence Platform (CIP) increases online revenue, leads and impressions. Baynote serves over 4 billion recommendations each month to ecommerce, media, and enterprise customers, including Expedia, Intuit, Motorola, NASA, Symantec, TurboTax, The Knot, Urban Outfitters, US Appliance, and VMWare. For more information, visit www.baynote.com.
BusinessOnLine
BusinessOnLine is an online marketing agency with a 14-year track record of successfully delivering performance-based solutions for global brands such as Sybase, American Red Cross, Honeywell and RailEurope. Our team of experts in search engine marketing, social media, user-experience, analytics and more share a deep understanding of user needs and behaviors that drive sales and ROI. For more information, visit www.businessol.com.
Digital Dazzle
Digital Dazzle, a boutique marketing agency, helps clientele achieve and maintain industry leadership through state-of-the-art corporate demos and videos, online-user-experiences, marketing collateral, and business consulting services. Our compelling storytelling is the quickest path to building strong brand connections that influence analysts, partners, customers and buying behavior. For more information, visit
www.d-dazzle.com.
LivePerson
LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies rely on LivePerson to maximize the impact of the online channel. For more information, visit www.liveperson.com.
ON24
ON24 is the global leader in webcasting and virtual events, providing a full range of innovative solutions for applications such as demand generation, professional development and training and corporate communications. More than 750 organizations and enterprises, including IBM, Autodesk, Cisco, Boston Scientific and the National Science Foundation, rely on ON24. For more information, visit www.on24.com.
WorldAPP
WorldAPP offers enterprise class data collection, management and reporting solutions that solve unique business process problems. With typically 50-80% (and sometimes 100%) of functional requirements out of the box, WorldAPP delivers significantly faster time to market, inherently lower costs and much more stable code than fully custom solutions. For more information, visit www.worldapp.com.
