May 20 - 22, 2014
The Fairmont Hotel in San Francisco


LiNC 2014 Promotional Video


LiNC 2014 will be held at the grand and historic hotel high atop Nob Hill. Centrally located, The Fairmont San Francisco is a short cable car ride from Downtown, The Financial District and Union Square and will take this year’s event to new heights in guest experience, energy and excitement.

The Fairmont San Francisco

950 Mason Street
San Francisco, CA, 94108

hotel details Google maps

Pre-Conference Workshops and the Hackathon Will Be At Lithium's SF Headquarters

225 Bush Street 15F
San Francisco, CA, 94108

Google maps

Now is the time...

...for three incredible days and nights of industry thought-leaders, digital pioneers and social business experts will come together in one place to network, learn and define the future social customer experience. LiNC 2014 is the one industry conference that you can’t afford to miss. No-mo #FOMO



8:30AM - 5:00PM Community Manager Certification Workshopat Lithium HQ

Pre-Conference Workshop Fee: $595/person (special early bird rate, through April 9, 2014)

Lithium has over ten years' experience delivering thriving communities. We've developed an extensive library of best practices for Community Managers that covers everything from running a successful launch to driving community growth and maintaining desired performance levels.

The Lithium Community Manager Certification gives you the opportunity to learn these best practices, hone your skills as a practitioner, and become recognized as a leader in your industry. The Certification workshop includes a full-day training session led by Lithium’s expert Social Solutions Consultants as well as access to online prerequisite materials.

To become certified, attendees must pass a certification test, held during the conference.

8:30AM - 5:00PM Social Customer Strategy Workshopat Lithium HQ

Pre-Conference Workshop Fee: $595/person (special early bird rate, through April 9, 2014)

Join us for an interactive session that connects your social media marketing efforts to peer-to-peer and social customer care. This session covers best practices for making social customer programs successful, including aligning internal teams and operations, creating a social center of excellence, and promoting success to build momentum. Attendees will become more proficient at prioritizing social initiatives and measuring business impact.

10:00AM - 8:00PM Hackathonat Lithium HQ

Workshop Fee: free with conference registration, please RSVP during the registration process to hold your spot.

Calling all developers, partners, Lithium engineers, and sales engineers! Bring your laptops and join us for the 1st LiNC hackathon—create interesting customizations and extensions on the Lithium community platform and catch an overview of some new API updates we’re introducing to make developing for the platform even easier.

You can join a team or work on your own (we do recommend teams of three). We’ll have great prizes for best use of the API, best on-community customization, and best off-community integration or extension. And of course there will be plenty of food and beer!

11:00AM - 4:00PM Lithium Executive Advisory Council (LEAC)

6:00PM - 9:00PM Welcome Reception



7:30AM - 8:30AM Breakfast

8:30AM - 12:15PM General Session

CEO Keynote

Customer Spotlight

Product Keynote

Platinum Sponsor Keynote

12:15PM - 1:30PM Lunch

1:30PM - 4:00PM Spotlight Sessions

Track A: Brand Advocacy and Innovation

Track B: Revenue Driver - Platform for Growth

Track C: Customer Satisfaction & Loyalty

Track D: Lithium Developers

4:30PM - 5:30PM Special Guest Keynote

6:30PM - 10:30PM Party at the Fillmore (featuring Mustache Harbor)



7:30AM - 8:30AM Breakfast

8:30AM - 12:15PM General Session & Awards Ceremony

9:30AM - 12:30PM Breakout Sessions

Track A: Product

Track B: Lithium Developer Network

Track C: Industry

12:30PM - 1:30PM Lunch

1:30PM - 2:30PM Special Guest - Closing Keynote

2:30PM - 6:00PM Unconference


Hear from the worlds leading global brands, top-tier analysts and other industry visionaries – including BuzzFeed CEO and co-founder Jonah Peretti.


Jonah Peretti

Internet Entrepreneur & Founder of Buzzfeed and Huffington Post

Jonah Peretti is Co-Founder and CEO of BuzzFeed, the first true social news organization that provides a pioneering mix of breaking news, entertainment and shareable content that reaches over 60 million monthly unique visitors. Mr. Peretti, known for creating viral hits, tracking online social behavior and building technology to amplify buzz is also a Co-Founder of The Huffington Post. His work has been covered by Time, The Economist, Fortune, and BusinessInsider, and he has appeared as a guest on The Today Show, Good Morning America and CNN.



Thank you to our LiNC ‘!4 sponsors. For more information about sponsorship opportunities, please contact us


The Social Customer Excellence Awards, affectionately known as “The Lithys”, recognize and celebrate customers who are using Lithium to solve problems, create new products, innovate and engage with their customers at entirely new levels to generate true business value.

This year we have eight award categories- some familiar ones and some new ones as well as regional recognition- which will showcase customers who are leading the pack in their space.

The submission deadline has been extended! Nominations must be received by April 24, 2014. We request that an employee from the company be present at LiNC to be eligible to win an award; however, exceptions will be granted due to travel challenges, especially with our international customers. Winners will be announced and celebrated on May 22, 2014 at LiNC.

submit your nomination now


Join the conversation! What do you want from LiNC this year?


LiNC '14 Agenda... 2 weeks ago by RichRe

Make a Vacation out of LiNC!... 2 weeks ago by ShawnS

Looking for Hackathon Teammates... 2 weeks ago by ebroyles

LiNC'14 April Selfie Contest... 3 weeks ago by ShawnS

Is this your first LiNC? 2nd? How many have you at... a month ago by lolagoetz

Sponsorships for Linc'14... a month ago by ebritain

What about bringing my wife to the party at the Fi... 03-16-2014 12:29 PM by AnnibalAbreu

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LiNC 2014
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standard rate of $1,195