the Best Buy story
Best Buy—a multinational retailer of technology and entertainment products and services—integrates its community, blogging, and Twitter experiences in a scalable solution to give customers the most encompassing social engagement. Gina Debogovich, Social Strategist & Community Manager at Best Buy was recognized for being a 2010 1to1 Customer Champion. This prestigious award recognizes executives who believe in treating customers in a way that builds loyalty and engagement while driving bottom-line results for their organization.
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Meet the moderators
simple categorization
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I love my local #BestBuy, they have awesome customer service.
Melissa Hernandez -
I still love #BestBuy #support
Ryan R -
I love #BestBuy, always have and always will.
Angela Martinez
resources & links
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Best Buy case study
Learn how Best Buy provides support, builds advocacy and recommendations
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2012 Lithy entry
Hear from customers in their own words how they are creating value with their community
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2010 Lithy entry
Hear from customers in their own words how they are creating value with their community
learn more -
2011 Customer Champion
Making Unconventional Service Channels Traditional
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