the Sephora story

Sephora is the leading chain of perfume and cosmetics stores in France and has a presence in 13 other countries. In the United States alone, there are over 250 Sephora stores and over 200 Sephora outlets located inside JCPenney stores. Owned by Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

  • Website: Beauty Talk
  • Industry: Retail & Consumer Products
  • Location: USA
  • Customer Since: 2010
  • Use Case: Marketing / Evangelist
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in their own words
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vibrant conversation
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resources & links

  • success book

    Read how Sephora is getting value from community

    learn more

  • 2011 Lithy Winner

    Read the winning entry from Sephora

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  • Likes to Loves tour

    Sephora's Candace Sims on BeautyTalk

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  • 2011 Womma Summit

    BeautyTalk and Sephora's social media evolution

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