Last year it emerged 69% of companies either have or are planning to hire a community manager to their ranks. The rationale behind this development is clear. Investment in social media is booming, and with an ever-expanding array of tools and platforms for brands to use to engage with customers and stakeholders, community management is an essential skill.

Lithium has delivered thriving communities for over a decade. With more than 400 communities implemented today, Lithium continues to be the leader in community management. We've developed an extensive library of best practices for Community Managers that covers everything from running a successful launch, to driving community growth and maintaining desired performance levels.

The Lithium Community Manager Certification gives you the opportunity to learn these best practices, hone your skills as a practitioner, and become recognized as a leader in your industry. The Certification workshop includes a full-day training session led by Joe Cothrel and Lithium's expert Social Solutions Consultants.

The Lithium communication certification will provide training and education in the following areas: 

• Ability to design and configure the proper community structure   
• Ability to select appropriate interaction styles and features for your audience
• Insights and templates to develop marketing plans to increase usage and membership for the community
• Guide you in the creation of comprehensive set of community guidelines and policies 
• Show you how to manage off-domain activity
• Identify ways to manage your most active community members
• Manage functional touch points within your organization
• Develop a measurement program that deliver regular reports to stakeholders

The workshop is a full day training as well as access to online pre-requisite, materials. To become certified attendees must pass a certification test held at the end of the day.

Breakfast, lunch and refreshments provided throughout the day.

Ideal for: community managers, social support managers, and others who want to understand the practice of community management

Workshop cancellation policy: 

- 50% fee will apply for cancellations between 2-10 days working days before event
- 75% fee will apply for cancellations less than 2 working days before event

Date: Tuesday 6th November 2012

Registration: 8.30am (includes breakfast)

Workshop: 9am – 6pm 

Location: Sofitel München Bayerpost, Bayerstraße 12, 80335 Munich

Cost: €495

Register for the Munich Workshop

Date: Thursday 8th November 2012

Registration: 8.30am (includes breakfast)

Workshop: 9am – 6pm 

Location: The Hatton, 51-53 Hatton Gardens, London EC1N 8HN

Cost: £400

Register for the London Workshop

Date: Thursday 13th November 2012

Registration: 8.30am (includes breakfast)

Workshop: 9am – 6pm 

Location: Hôtel Scribe Paris, 1 Rue Scribe, 75009 Paris

Cost: €495

Register for the Paris Workshop

Email us to request more information or speak to a member of the Lithium team today about your place at the Community Certification workshop.

Places are limited to maximum of 35 people per workshop.

Download our Frequently Asked Questions doc for more information