in the news
FICO's Online Consumer Community Wins Prestigious Social Media Award
Lithium congratulates our customer, FICO, the leading provider of analytics and decision management technology, who announced today that their myFICO® online community has received a 2009 Forrester Groundswell Award for excellence in achieving business goals through social networks. Established by Forrester Research, Inc., the Forrester Groundswell Awards recognize achievement in 13 categories of customer interaction via social applications. FICO won its award in the Business-to-Consumer (B2C) Support category.
- View the FICO case study
- Read the press release
- See the myFICO Groundswell Entry
- Read an interview with Barry Paperno, Consumer Operations Manager at FICO and Community Manager of the myFICO Online Customer Community