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Juniper Networks Relies on Lithium to Power J-Net Community
Todd Shimizu, Director of Online Communities at Sunnyvale, CA-based Juniper Networks, relies on Lithium Technologies to keep participation active in Juniper's J-Net forum as well as for managing and monitoring other social channels. TechTarget contributor, Sue Hildreth, interviewed Todd about how Juniper utilizes some of the rich features the Lithium Social CRM platform provides, such as ActiveCast and Reputation Management, to drive member participation and traffic and increase engagement.