in the news
May 11, 2010
Lithium Acquires Scout Labs, Dips Toes on E2.0 Waters
As "...the first ones to leverage communities as generators of content, feedback, and insights — and take the first step towards unlocking that power and converging SCRM and Enterprise 2.0." CustomerTHINK contributing writer, Estaban Kolsky, writes about the Lithium's recent acquisition of Scout Labs as "...a terrific move..."
Kolsky writes, "With this acquisition Lithium creates a very interesting combination of power bringing communities and analytics together, taking the first step towards creating actionable insights — the only purpose for building a SCRM (and Enterprise 2.0) system."