in the news
October 22, 2010
Lithium Helped the Penny to Drop
The principle of genuine communities helping each other in a relatively well-bounded manner is well proven and useful. Furthermore, in any customer base, 'experts' exist that probably know more about the real world application of the product or service than the supplier or manufacturer itself. CIO Magazine contributor, Dale Vile, covers Lithium Technologies' Social Customer Suite as a more tangible take on social CRM.