in the news
May 19, 2010
Lithium's LiNC - Coming From the Other Side
ZDNet contributing writer and LiNC keynote speaker, Paul Greenberg, attended Lithium's annual conference, LiNC 2010, commenting that "Lithium managed to pull off one of the best events I’ve seen this year and at the same time, is establishing itself as a serious player...especially with the recent acquisition of Scout Labs and now their partnerships with companies like Genesys. Scout Labs is clearly extending the Lithium functionality and Genesys the reach."
Additionally, "not only did they pull off a tour de force in how they ran the event, but the composition of the event itself was very instructive when it comes to understanding the convergence of the social and CRM worlds and the differences that still clearly remain in the perspectives of each, which, at this juncture, create a set of problems that have to be resolved in order for Social CRM, or Social Business or whatever you want to call it, to succeed in a large enterprise in particular."