in the news
March 30, 2011
Live From the Gartner CRM Summit London: 5 Customer Strategy Trends to Watch
All too often, one hot trend or strategy becomes the shiny object that distracts business leaders from others that are also important. At the Gartner CRM Summit in London, Ginger Conlon of 1to1 Media sat down with Lithium's VP & GM EMEA, Bruno Teuber, and other CRM industry executives to find out their thoughts about customer strategies or trends being overlooked that business leaders should be paying more attention to today.