in the news
July 8, 2011
Telstra Turns to Crowd-Sourced Support, Launches CrowdSupport
Telstra has rolled out a new customer support forum designed to help Telstra customers assist other customers and foster a community around their services. The launch of the site, powered by Lithium, is the latest initiative by Telstra to communicate with customers on multiple platforms following the success theyÃ¢â‚¬â„¢ve met using social media such as Twitter to assist clients.