in the news
January 13, 2011
Using Gaming Dynamics to Engage the Customer
Catch Lithium CEO & Co-Founder, Lyle Fong, on vator.tv as he shares a case study about one Best Buy fan who has answered 4,000 customer service questions for the big retailer, all on a volunteer basis. Lyle also shares how Lithium has helped Best Buy engage with these brand advocates.