Press Releases

NEW YORK – May 1, 2009 – Lithium Technologies, the leading provider of on-demand customer community solutions for the enterprise, today announced that its Chief Marketing Officer, Sanjay Dholakia, will participate in the Helping Those Who Help Themselves, Crowdsourcing panel at the SIIA Software Summit 2009 in San Francisco next week.

What: Helping Those Who Help Themselves, Crowdsourcing panel: Users find they get better support from the community than from vendors. Meanwhile, self-service support costs companies a fraction of the price of a staffed helpdesk. In the online era, the best answers come from the customers themselves. But this isn't a license to ignore customer problems; rather, it's a chance to rethink the role of support: To build and nurture the platforms on which a community of end users can help itself. This session considers the latest trends in online support, as well as some of the perils of doing it wrong.

Who: Sanjay Dholakia, CMO, Lithium Technologies

When: When: Monday, May 4, 2009 at 9:30 am PDT

Where: The Palace Hotel, San Francisco, California

During the conference, Lithium Technologies will also be recognized as a finalist for a 2009 SIIA CODiE Award in the Best Social Networking Solution category. This category aims to recognize the product or service that provides the best online social network for communities of people who share interests and activities.

About Lithium Technologies

Lithium is the leading provider of customer-centric social networking solutions for the enterprise. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium delivers online customer communities that work. Lithium solutions inspire customers to share knowledge, connect with each other, and connect with the enterprise, thus providing a unique method for companies to identify, engage, and understand customers. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit www.lithium.com.

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Lithium Media Contacts:

Michael Paige, Corporate Headquarters & Global, michael.paige@lithium.com , +1 (510) 318 7014
Sandra Teuber, Central & Southern Europe, sandra.teuber@lithium.com , +41 (79) 223 7356
Prelini Chiechi, UK & Northern Europe, prelini.chiechi@lithium.com, +44 (7826) 912788
Imogen Riley, APAC & Australia, imogen.riley@lithium.com, +61 413 274 210