Lithium Technologies to Unveil Industry's First Customer Community Platform Optimized for Mobile Access
Emeryville – 26 October, 2009 – Lithium Technologies, the leading provider of Social CRM solutions to power the customer network, today announced it will preview the industry’s first customer community platform optimized for mobile access during its Social CRM Virtual Summit on November 11. Developed with some of the world’s leading wireless and media companies -- including MTV, Research In Motion Limited (RIM), T-Mobile, Univision and Verizon, Lithium Mobile advances the state of the art in the industry by providing the first tailored, interactive community experience accessible from any web-enabled mobile device.
“Mobile phones outsold PCs by four to one this year, but fewer than 10 percent of Fortune 500 companies have mobile-optimized Web sites,” said Lyle Fong, Lithium’s CEO. “One reason is that their customers don’t have a reason to regularly visit their sites on the go. Community gives users a reason for customers to interact with their favorite brands every day. Lithium Mobile gives them a way to do it from anywhere.”
Lithium will introduce the product with a demonstration and a live conversation with the product team during the Social CRM Virtual Summit, which Lithium is hosting on November 11. The Virtual Summit features webcasts by industry leaders in an interactive exhibit hall, a resource center with extensive materials for download, and a virtual networking lounge to chat live with speakers and participants.
Participating in the summit are leading practitioners and analysts in the Social CRM market, including:
- Mike Fauscette (IDC)
- Paul Greenberg (The 56 Group)
- Bill Johnston (Forum One)
- Brent Leary (CRM Essentials)
- Kevin Ryan (Barnes & Noble)
- Jeremiah Owyang and Ray Wang (Altimeter Group)
About Lithium Technologies
Lithium is the leading provider of Social CRM solutions to power the customer network. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is delivering the next generation of customer relationships by unlocking the value of the social customer network. Lithium solutions combine the power of online customer communities with the broader social web and traditional CRM business processes to inspire customers to innovate, promote, and support on the company's behalf. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit www.lithium.com.
Lithium Media Contacts:
Michael Paige, Corporate Headquarters & Global, firstname.lastname@example.org , +1 (510) 318 7014
Sandra Teuber, Central & Southern Europe, email@example.com , +41 (79) 223 7356
Prelini Chiechi, UK & Northern Europe, firstname.lastname@example.org, +44 (7826) 912788
Imogen Riley, APAC & Australia, email@example.com, +61 413 274 210