Looking for a social customer service application?
Trying to choose a social
customer service application? It’s not easy.
There are numerous factors to consider.
Gartner Research recently released their Market Guide for Social Customer Service Applications research, in which Lithium is included as a top vendor of choice.
Social customer service application providers primarily fall into two categories: external community software and/or social media engagement applications.
What makes Lithium unique? We offer robust solutions in both categories -- with our Community platform, and our social media platform Lithium Social Web (LSW).
Want to hear what Gartner says you need to consider before making a purchase?
Click here for the full complimentary report.