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Lithium Ideas
Lithium Ideas
Social customers love to share ideas. Lithium Ideas lets your social customers post, discuss and vote for the ideas they think are best. Lithium Ideas gives your product managers, campaign managers, brand stewards, support team, and sales organization access to spontaneous, unsolicited, and priceless market intelligence.
Part of our Community Platform, Ideas gives everyone in the organization the chance to listen and respond to the best ideas from your best social customers.
Submission, Voting, and Commenting
Through Lithium Ideas, your social customers can submit ideas through a rich text editor, browse others’ ideas, and sort ideas by status, category or tags. They can vote for ideas they like and provide instant feedback with comments.
Moderation
Lithium Ideas includes a rich set of moderation tools so your moderators can protect your brand against malicious keywords, prevent voter fraud and manage those few social customers who sometimes misbehave. Moderators can also better organize content by merging similar ideas and by giving more weight to votes from superfans.
Enterprise Readiness
Like all components in the Lithium Community Platform, Lithium Ideas is fully scalable, secure and ready for deployment across the organization.
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Lithium Ideas
Learn why customers use the Lithium Ideas product and how it helps them and their community members.
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Call: (510) 653-6800
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