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Lithium Community for Facebook Your Community on Facebook

Lithium Community for Facebook

With 500 million users and climbing, your social customers are probably on Facebook. Now you can engage them right from your Facebook page, turning their conversations into better, faster customer service, a word of mouth marketing engine—even a source for sales leads.

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With Lithium Community for Facebook, Facebook members automatically interact with community members. And vice-versa. So you get two big advantages: 1) Your social customers have real-time access to meaningful content and a chance to engage with the smartest, most passionate people in your community, and 2) You capture and own all that great social customer knowledge that might have otherwise been lost on the Facebook Wall.

Lithium Community for Facebook allows you to engage your social customers where they already socialize so you can join their conversations to identify issues, resolve complaints, collect feedback and drive revenue. Fully interactive with search functionality, posting ability, kudos and reputation management, Lithium Facebook puts your customers on Facebook to work for your business.

Lithium Community for Facebook lets you engage your social customers effectively, moderate users and content, and ensure the consistency and quality of content that gets amplified. Once your Facebook conversations are part of the Community Platform, you can analyze dozens of aspects of customer behavior, find the most passionate and influential, reward them, and motivate them to help others and spread the word about your brand and products.

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  • Lithium Community for Facebook
    Lithium Community for Facebook

    Learn how the customer advocates in your community can support and evangelize to millions of your other customers out on Facebook!

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