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Manage social conversations with your customers everywhere

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Lithium products

Online Communities

Turn your website into a social destination where customer conversations drive sales, accelerate innovation, and reduce the cost of delivering great customer service.

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Online Communities
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Social Media Management

Respond to conversations on social networks in seconds and drive customers to your website, where they can find answers and buy online.

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Social Media Management
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Social Media Analytics

Measure and improve the performance of your social programs by gaining insights into community health, response times, conversations, and contributors.

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Social Media Analytics
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Our solutions

Social Marketing

Increase conversion rates by up to 25% by infusing ratings, reviews, rich media galleries, answers, and other user generated content into your website.

Social Marketing

Social Customer Support

Reduce customer service costs by up to 10% by enabling customers to answer each other's questions and by responding at scale on social networks.

Social Customer Support

Crowdsourcing Ideas

Build better products and bring them to market faster by creating a place for customers to submit new ideas and vote the best ones to the top.

Crowdsourcing Ideas
Our Technology

Our software is built to meet enterprise demands

One Social Platform

Deliver a seamless customer experience across social networks, websites, and mobile devices.

Integrated

Connect your customers to your business through a single
social layer.

True SaaS

Monthly releases, performance SLAs, and no upgrade headaches.