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Crowdsourcing Ideas

Harness the passion and wisdom of your customers to crowdsource new ideas, build better products, and take them to market in record time.

Move easily from discussion to ideation

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Leading brands choose Lithium social software

Barclaycard

Increased customer retention by 25%, decreased customer complaints by 50%

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National Instruments

National Instrument gained $7.5M annual savings from call deflection.

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Verizon

Verizon's community-contributed 1700 customer ideas in one year and is responsible for 85% of the features in a product release.

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Telefónica Germany

Community produced 900 customer ideas in 6 months

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Skype

Improved first contact resolution to 70%, 10% reduction in support costs

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giffgaff

giffgaff boasts a 73% Net Promoter Score

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Customer-driven ideation

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