Integrate with any social network, CRM system or backend reporting platform to understand your customer. Never lose site of the larger customer picture.
Lithium Social Web is recognized by leading social networks
Twitter's Certified Products program and Facebook's Preferred Marketing Developer program identify the best tools and services to help businesses thrive on these platforms. Members can take full advantage of APIs, data offerings, and more.
A whopping 42% percent of social customers expect a response in just one hour. To win, you need to go beyond just meeting customer expectations. Learn some pragmatic ways to start delivering fantastic services experiences through social channels today.