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Client Feedback
Creative Labs
Online communities are an ideal way to help in controlling your support costs.
Paul Kinsella
VP, Worldwide Customer Response

The Lithium Community Platform

Lithium's product suite is made up of industry-leading social technologies that are tightly integrated with one another and are built upon a set of shared platform services.

Lithium Forums Lithium Blogs Lithium Ideas Lithium Chat

Insights

Lithium Insights is a set of industry-leading analytics products and services that enable customers to measure the health and ensure the success of their communities.
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Reputation Engine

Lithium's reputation engine can evaluate dozens of criteria to identify valuable contributors in the community, and makes it easy to reward engaged members with privileges that they value.
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Integration

Lithium makes it easy to integrate community content with the rest of a company's Web presence, and provides pre-built integration with RightNow, Salesforce.com, and Omniture.
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SaaS

Lithium's SaaS delivery model - with lower costs and risks, higher levels of agility, and enhanced performance and security - offers distinct advantages over on-premise software. Lithium is SAS70 Type II certified and provides strict controls for data integrity and security.
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