Lithium forums
People are inherently social. They love to talk about their hobbies, their purchases, their passions. Discussion forums create a destination for those conversations in an online community on your website.
Lithium forums offer simplicity for the new user, customizations for the power users, and gamification that encourages everyone to contribute.
find and rate the best content
Lithium takes a proactive approach to identifying and displaying valuable information. People can tag, kudo, and comment on information they like or have found useful. Kudo counts highlight the most popular content and time-scoped leaderboards elevate it to the top of relevant pages.
whitepaper: building customer
networks for successful word of
mouth marketing
promote the best content
How do we know what’s valuable? Community members tell us. They tag it, give it Kudos, mark accepted solutions, say “me-too!” All these factors boost the value of a message in search results.
People tag content to label, organize, and describe content for themselves. As a group, those tags create a knowledge map for others to follow. Lithium consolidates tags into clouds at each level of the community, allowing members to quickly locate important content.
manage costs by enlisting customers to your team
Moderating content is a classic win-win. You want to protect your brand and your customers want a positive, constructive, environment. Lithium moderation features accentuate the positive and discourage the negative behaviors which can emerge.
Our tools equip moderators to evaluate, edit, move, restrict, or delete posts quickly and efficiently. Automated content filters prevent inappropriate terms from appearing in login names, messages, and tags.
which solution is right for you?
We’ve been in the social software business for over 11 years, and we have the know-how to help you create a successful social strategy. We’ve helped hundreds of iconic brands implement online communities and social media engagement programs that lower support costs and increase sales.
Feel free to get in touch with us directly. It's hassle and pressure-free.
Get in touch with Lithium or Have us get in touch
- (510) 653 - 6800
- Request a Demo