Get closer to your customer by inviting them to help define new products and refine your service offerings. Lithium Ideas enables you to crowd-source innovation, empowering customers to submit ideas, vote, and share insights. Your customers want to collaborate and will reward your efforts with greater loyalty and sales.
capture new ideas
Customers can share their ideas as easily as they post a message. They’ll include pictures, videos, or attachments to illustrate their vision. We promote the latest ideas and hot ideas to spark visitors’ curiosity and their votes.
co-create with community
Customers in your community are your best experts and advocates. They share their ideas because they care. So when a good idea is posted in a discussion forum, you can easily move it to the Idea Exchange where it gets the proper exposure with peers and the brand.
minimize duplicate ideas
Labels categorize ideas by subject allowing visitors to filter existing ideas to see whether their suggestion has been made.
Descriptive tags helps others find and vote for ideas they care about which helps the brand gauge the importance of an idea.
let them know you are listening
Status labels show that you are listening and taking their ideas to heart. Customers can see exactly what has been accepted and what has been declined. Sharing the decision process and results motivates your customers to keep contributing.
innovations large and small
Lithium Ideas supports trailblazers who have crowd-sourced ways to redesign the way they do business. Our customers have been recognized by Forrester as Groundswell Award winners for crowd-sourcing an entirely new phone network and crowd-sourcing a new credit card. There is no limit to the power of customer ideas.
which solution is right for you?
We’ve been in the social software business for over 11 years, and we have the know-how to help you create a successful social strategy. We’ve helped hundreds of iconic brands implement online communities and social media engagement programs that lower support costs and increase sales.
Feel free to get in touch with us directly. It's hassle and pressure-free.
Get in touch with Lithium or Have us get in touch
- (510) 653 - 6800
- Request a Demo