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Who Uses Lithium
Who Uses Lithium
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Client Feedback
Fair Isaac
Our forums have become an invaluable support channel for us, the tight integration of our Lithium community and RightNow CRM system makes for a much better overall experience for our customers.
Jennifer Crawford
Director, Customer Service
How It Works
How It Works
  • Management
  • Hosting
  • Integration
  • Security
  • Metrics
  • Rewards
Hosting

Lithium's management hub provides all the controls for managing your community. Through a single, web-based dashboard for all of Lithium's products, administrators monitor or manage all functions of the community, including permissions, user rankings, metrics, layout options, and abuse report management. The result is that non-technical administrators can perform many of the tasks traditionally managed by IT or developers, reducing operating costs and increasing agility.

Successful community management requires careful attention to trends in users' behavior. Lithium's management hub offers more than 80 distinct metrics to help you make data-driven decisions. Since Lithium's metrics are part of the management hub, you can go from analysis to action in seconds.

Lithium's management hub provides a single access point for all of our products, so you can add more functionality as your needs grow, without expensive custom integration or a steep learning curve.