Customer Success
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Built for success

  • Gamification

    We’ve mastered gamification, driving online community engagement through game dynamics like social reputation, rank, badges, and privileges.

  • Responsive / Mobile

    Engage your customers anytime, anywhere, on any device so they can easily find what they need in your online social community.

  • Search Engine Optimization (SEO)

    Lithium puts the turbo in your SEO, driving traffic to your site. SEO best practices are dynamically built into the DNA of our communities.

  • Social media management integration

    Respond and engage on social networks. And steer those conversations to communities you own to build more trusted content over time.

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Manage your community

  • Design

    Infuse your brand into every aspect of your community, with the flexibility Lithium’s online community tools provide to create beautiful page layouts, components, images, and skins.
  • Develop

    Lithium’s SaaS architecture gives you the flexibility to make extensive customizations, yet still benefit from the latest features through automated monthly upgrades.
  • Moderate

    Maintain a positive atmosphere and ensure social conversations meet community guidelines: moderate, move out-of-place content, and filter posts that are offensive or inappropriate.
  • Integrate

    Integrate social conversations throughout your website to increase conversion rates and average order value. Integrate your community with your existing systems, such as CRM.
  • Analyze

    Measure online community performance to make smarter decisions based on hard data. Prove the value of your social investments, measure engagement, and identify superfans.

Learn more from our community

Ask a question Get your question answered by both Lithium customers and our in-house team of experts.