What you can do with Lithium Tribal Knowledge Base
Quickly capture knowledge sharing
Your customer experts can create, approve, and organize helpful knowledge articles faster than internal teams can publish documentation and FAQs.
The crowd helps keep information current and accurate
Is it hard to keep all your content current? Your customers can help - if they see an article that is out-of-date, confusing, or inaccurate they can easily propose revisions.
Don’t start from scratch
Start with an existing explanation, drag and drop additional content from related posts, and control the entire review/approval process or grant permissions to trusted members. Visitors also see the most viewed or helpful articles, creating a Frequently Asked Questions for you.