Customer Success
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Social Strategy

Enlist the best minds in social to build a next generation strategy and grow your social customer experience. Get detailed recommendations for customer social strategy initiatives, development roadmap and requirements for implementation.

What You Get

  • Total community strategy, blueprint and roadmap for success
  • user experience and visual design
  • organizational readiness and enablement
Are you ready for a real social strategy?

Design & Implement

Engage a trusted partner in implementing and customizing your community to create a unique user experience that blends with your brand. Avoid the cost of hiring in-house community development and configuration, and get expert help with enterprise social software integration, legacy community migration, and Twitter, Facebook and other social media integrations.

What You Get

  • customization and UI/UX design
  • enterprise software integration
  • social and website integration
  • launch promotion planning
  • legacy community migration
See Lithium communities in action

Fast Track

What You Get

  • speed time to value: quickly engage experts without unnecessary overhead
  • access to a suite of offerings that package our deep industry expertise in community effectiveness, social response and platform optimization
  • choose how and when you engage with Lithium Services based on your business needs
Find out more about Lithium's Fast Track Services


Get best in class operational support—including moderation and Fast Track services—to ensure a successful long-term digital customer experience strategy. With these services, we've packaged our deep industry expertise to help you drive more ROI.

What You Get

  • community administration and planning for social success with Lithium community expert
  • resource to monitor your brand's tone and cultivate relationships with your most active members, fostering community vibrancy and growth
  • regular check-ins with a trusted advisor to ensure you reach your business goals
Find out more about our Moderation Services

Learn more from our community

Ask a question Get your question answered by both Lithium customers and our in-house team of experts.