-
home
-
solutions
-
products
-
stories
-
company
-
resources
-
whitepapers
-
The Changing Dynamics of Customer Care
-
Telesperience Customer Experience Benchmark 2013
-
Hey Retail! Get Serious About Social Acquisition
-
From Crowdsourcing to Knowledge Management
-
The Science of Social 2 - Preview Copy
-
Nailing Social Media ROI
-
Making Social the Way You Do Business
-
Social Support - A Business Imperative
-
Social Support with Online Communities
-
Online Communities - The Heart of Social Strategy
-
Community Health Index
-
Gamification
-
Superfans
-
Why Facebook Shouldn't be the Center
of your Social Strategy -
Social Customer Experience: Why it
Matters, What it Means for Your Brand? -
Facebook and Beyond
-
What to Expect from Facebook
-
Three Must-Haves for Facebook Success
-
Five Must-Haves for Social Support
-
Support Forums: The Core of Social Customer Care
-
Superfans of the World. Unite.
-
The Business Case for Advocacy
-
Best Practice Ideation
-
Building Customer Networks for Successful Word of Mouth Marketing
-
Customer Community CRM Integrations for Social CRM
-
Social Business Advantage
-
State of Social Media Marketing-Marketing Profs
-
The Science of Social
-
Social CRM
-
Gold In Them Hills: Computing ROI for Support Communities
-
Online Communities Best Practices Deployment Tips
-
-
analyst reports
-
Forrester Wave for Community Platforms 2010, Q4
-
Gartner Research Magic Quadrant for Social CRM 2012
-
Forrester - Emerging Role of Social Customer Care
-
Forrester Case Study: Giffgaff Uses Co-Creation To Build A Differentiated Mobile Service Business
-
Forrester - ROI of Social Media Marketing
-
The State of Customer Experience, 2012
-
-
newsletters
-
SocialMatters 2012 - Issue #11
-
SocialMatters 2012 - Issue #10
-
SocialMatters 2012 - Issue #9
-
SocialMatters 2012 - Issue #6
-
SocialMatters 2012 - Issue #5
-
SocialMatters 2012 - Issue #7
-
SocialMatters 2012 - Issue #8
-
SocialMatters 2012 - Issue #4
-
SocialMatters 2012 - Issue #3
-
SocialMatters 2012 - Issue #2
-
SocialMatters 2012 - Issue #1
-
SocialMatters 2011 - Issue #10
-
SocialMatters 2011 - Issue #9
-
SocialMatters 2011 - Issue #8
-
SocialMatters 2011 - Issue #7
-
SocialMatters 2011 - Issue #6
-
SocialMatters 2011 - Issue #5
-
SocialMatters 2011 - Issue #4
-
SocialMatters 2011 - Issue #3
-
SocialMatters 2011 - Issue #2
-
SocialMatters 2011 - Issue #1
-
SocialMatters 2010 - Issue #4
-
SocialMatters 2010 - Issue #3
-
SocialMatters 2010 - Issue #2
-
SocialMatters 2010 - Issue #1
-
SocialMatters 2009 - Issue #1
-
-
webcasts and virtual events
-
videos and podcasts
-
product tours
-
-
Request a Demo
-
Site Map
-
services
-
Disclaimer
-
Security
-
Search
-
Privacy
-
Contest Rules
-
news & events
-
press releases
-
2013
-
Standortbestimmung in Sachen Social Enterprise - Lithium Technologies und CIAgenda bieten kostenloses Self-Assessment
-
Lack of Social Maturity in Telecom Presents Major Opportunities, Lithium Technologies Study Reveals
-
Lithium Technologies Names Chief Customer Officer, Continuing Relentless Dedication to Customer Success
-
World’s Leading Brands Converge on Lithium’s LiNC 2013 Customer Conference for Serious Social Dialogue
-
Philippines’ Globe Telecom Taps Lithium to Provide Game-changing Social Customer Experience
-
Lithium CEO Rob Tarkoff Outlines Blueprint for Change with Social Customer Experience at LiNC 2013
-
Lithium Delivers Only Social Platform that Connects Social Customer Experience across both Brand Websites and Public Social Networks
-
Lithium Launches New Analytics Product for Measuring and Improving Social ROI
-
Lithium joins SAP® PartnerEdge® Program as an SAP Software Solution and Technology Partner
-
Lithium Announces Winners of 2013 Social Customer Excellence ‘ Lithy’ Awards
-
Lithium Named a Visionary in Gartner Magic Quadrant for CRM Customer Engagement Center in 2013
-
-
2012
-
Lithium Technologies Raises $53.4 Million in Financing
-
Leading Analyst Firm Evaluates Lithium Technologies as Customer Community Software Vendor
-
Lithium Technologies Expands EMEA Operations with Paris Office
-
Lithium Network Conference Industry’s Leading Event for Social Marketing & Support Leaders
-
Lithium Delivers Next-Generation Solution For Social Marketing
-
Lithium Extends Social Support Leadership with New Lithium Response™
-
Lithium CEO Rob Tarkoff Kicks Off Industry’s Leading Event for Social Marketing & Support Leaders
-
Consumers Expect More Engagement from Brands Through Social Media, Lithium Social Survey Finds
-
Lithium Launches Social Strategy Methodology in Collaboration with Best Selling Author Geoffrey Moore
-
Lithium Expands Asia-Pacific Operations with Regional Headquarters in Singapore & Dedicated Australia-New Zealand Office in Sydney
-
Lithium Continues Global Expansion with Sydney Launch, bringing Social Customer Experience with Real Business ROI to Australia & New Zealand
-
Lithium Technologies Strengthens Board with Tech Visionary Geoffrey Moore
-
Lithium Technologies Positioned in the "Leaders" Quadrant of the Magic Quadrant for Social CRM
-
Lithium Technologies Names Sunil Rajasekar SVP of Engineering
-
Lithium Technologies Acquires Social Dynamx to Deliver First End-to-End Social Customer Experience Platform, Launches Lithium Social Web™
-
Lithium Technologies Appoints Software Industry Veteran Mark Culhane as new Chief Financial Officer
-
Lithium Technologies Sets Move for New San Francisco Headquarters
-
-
2011
-
Lithium Technologies Nominated for SPIFFY Award for the 2nd Consecutive Year
-
Lithium Technologies Wins Second Consecutive Telecom Council SPIFFY Award
-
CRM Magazine Names Lithium Technologies a Rising Star in the Community Platform Space
-
Major Brands to Share Their Successes in Social Engagement, Community Management, and Social Listening at Lithium Network Conference (LiNC)
-
Sold Out Lithium Network Conference (LiNC) to Host Major Brands and Industry Luminaries
-
Introducing Lithium LevelUp
-
Brands Move at the "Speed of Social" with Lithium.now
-
Lithium Announces Developer Nation
-
2nd Annual Social Customer Excellence Awards (Lithys) Honor Leaders in Customer Excellence
-
Lithium Technologies Positioned in the "Leaders" Quadrant of the Magic Quadrant for Social CRM
-
AlwaysOn Names Lithium Technologies to Global 250 Top Private Companies List for 2011
-
Lithium Technologies Positioned in the "Leaders" Quadrant of the Magic Quadrant for both Social CRM and Externally-Facing Social Software
-
Lithium Names Enterprise Software Veteran Rob Tarkoff as Chief Executive Officer
-
Lithium Announces the Likes to Loves World Tour 2011
-
Lithium and Swisscom to Present on Successful Social Community Strategies At Telecom Council Carrier Connections Summit
-
Lithium Customer, Vincent Boon, Named "Protostar" Winner In 2011 Constellation SuperNova Awards
-
Lithium Technologies Appoints Ed Van Siclen as SVP of Business Development & Global Alliances
-
Lithium Technologies Strengthens Board with Appointment of Jeffrey A. Miller
-
Lithium Technologies Appoints Jim Drill as SVP of Worldwide Sales
-
Lithium Technologies Earns ISO Certification for Pure Software-as-a-Service Social Business Solution
-
CMO Council Study Reveals Consumers Want Better Experiences, Deeper Engagement, And More Value From Brands Through Social Media
-
-
2010
-
Lithium Technologies Raises $18 Million in Series C Financing
-
Lithium Technologies Drives More Than 100 Percent Growth in 2009
-
Lithium Technologies Nominated for SPIFFY Award
-
Lithium Technologies Partners with Sapient to Deliver Social CRM and Customer Communities
-
Attensity and Lithium Co-Presenting Webinar to Enable Companies to Extend the Value of Customer Communities
-
Lithium Technologies Wins Telecom Council Award
-
Webcast to Feature BT Group on "The Five Secrets to Delivering Exceptional Customer Service in the Social Age"
-
Lithium Technologies Announces Key Additions to Customer Success Team
-
Lithium Technologies to Host Largest Online Conference for the Social CRM Industry
-
Lithium Technologies Honored as a Technology Services Recognized Innovator
-
Lithium Technologies' 2010 LINC Conference Sells Out
-
Lithium Technologies Partners with Genesys to Optimize Social CRM Strategies for Customer Support Excellence
-
Lithium Technologies Acquires Social Media Monitoring and Analytics Leader Scout Labs
-
Social CRM Excellence Awards Presented to Industry Leaders at Lithium Network Conference (LiNC)
-
Lithium Technologies Announces Key Additions to Executive Team Advancing Lithium's Leadership in Social CRM
-
Lithium Technologies Sponsors Gartner Customer 360 Summit
-
Lithium Technologies Brings Power of Customer Network to Facebook® Platform
-
Lithium Technologies Positioned as "Leader" in Leading Analyst Firm's Magic Quadrant for Social CRM and Externally-Facing Social Software
-
TeleTech Forms Strategic Alliance with Lithium Technologies
-
Lithium Technologies to Host Webcast Featuring Leading Independent Research Firm
-
Lithium Technologies Announces the Get Real World Tour
-
Lithium Technologies to Host "Empowered" Webcast with Josh Bernoff and FICO
-
Lithium Customer Wins Altimeter Group ‘Open Leadership Award’
-
Lithium Technologies to Host Social Customer Virtual Summit
-
Lithium Technologies Announces New Social Customer Suite
-
Sephora Deploys Lithium Awareness Solution
-
Lenovo Delivers Full Social Support With Lithium
-
Future Shop Chooses Lithium Commerce Solution
-
Lithium Technologies Recognized as a Leader in Community Platforms by Independent Research Firm
-
-
2009
-
Lithium Technologies' Social Media Solutions Fuel 100% Growth
-
Independent Research Firm Cites Lithium Technologies as a Strong Performer in Community Platforms
-
Sage North America Boosts Loyalty with Customer Community from Lithium Technologies
-
Pitney Bowes Selects Lithium Technologies to Power Online Community for Supporting and Engaging Customers
-
Lithium Technologies Launches New Analytics Offering to Measure the Health of Customer Communities
-
Verizon's Online Community Forums Provide Enhanced Customer Service
-
Lithium Technologies to Present at the SIIA Software Summit and CODiE Awards
-
Lithium Technologies Named to JMP Securities' Hot 100
-
Joe Cothrel of Lithium Technologies to Present at the Community 2.0 Conference
-
Lithium Customer Conference to Highlight the Business Value of Community
-
Lithium Technologies to Discuss Driving Measurable Business Value from Social Media Initiatives and Customer Communities at TiECon 2009
-
Redfin's Lithium-Powered Customer Community Drives 40% Revenue Growth
-
Lithium Acquires Moderation Platform Leader Keibi Technologies
-
LIthium Technologies' Chief Financial Officer to Present at the RBC Capital Markets 2009 Technology, Media and Communications Conference
-
Future Shop Recognized As Customer Leader by 1-to-1 Magazine
-
Lithium Ushers in the Next Generation of Customer Relationships with Social CRM
-
Crucial.com Enhances Customer Experience with Online Community
-
Lithium Achieves 80 Percent Revenue Growth in First Half of 2009
-
Lithium Technologies' Chief Marketing Officer to Present at CRM Evolution Conference
-
Lithium Technologies Wins CRM Magazine Rising Star Award
-
Lithium Technologies to Host Social CRM Industry Conference Online
-
Lithium Technologies' CEO to Speak in Silicon Valley on Social CRM Panel
-
Lithium Technologies Announces Additions to Virtual Summit Agenda, Sponsorship
-
Lithium Technologies Joins Tempero in London to Host Social CRM Seminar
-
Lithium Technologies to Unveil Industry's First Customer Community Platform Optimized for Mobile Access
-
Research Reveals Word-of-Mouth Campaigns on Customer Networks Double Marketing Results
-
Lithium Technologies Partners with ON24 to Provide Integrated Community and Virtual Event Platform
-
Lithium Customers Share Best Practices for Lowering Support Costs at Enterprise 2.0
-
Customer Community Experts to Share Word of Mouth Marketing Study and Best Practices
-
Lithium Presents the Impact of Enterprise Social Media at New York's Web 2.0 Expo
-
Telecom Council Invites Lithium to Present Value of Social CRM to Telecommunication Providers at Investor Forum
-
Lithium Technologies Selects Ogilvy Public Relations Worldwide as Agency of Record
-
-
2008
-
Lithium Updates Suite of Online Community Building Tools
-
Lithium CEO named 2008 Anheuser Busch Entrepreneur-in-Residence
-
Lithium Technologies and SSPA Research Shows Generational Differences Drive Requirements for Web 2.0 Support
-
Lithium Technologies Presents Webinar on The Groundswell in Enterprise Social Software; Features Independent Research Firm
-
Lithium Wins 2008 WizKids Award
-
Distinguished Silicon Valley Entrepreneur and Advisor Richard Yanowitch Joins Lithium Technologies' Board of Directors
-
Lithium Technologies Raises $12 Million in Series B Financing
-
Lithium Technologies Extends Enterprise Social Media Features with Lithium Blogs
-
Lithium Technologies Announces New Client Services Group To Address Emerging Enterprise Social Media Needs
-
Lithium Technologies and Omniture Partner to Integrate Social Media into Web Analytics
-
Lithium Technologies to Present at the RightNow Summit 2008
-
Lithium Technologies Expands Social Media Portfolio with Lithium Ideas
-
-
2007
-
Lithium Technologies Closes on $9 Million Round of Funding
-
Lithium's Spring 2007 Edition Brings Today's Consumer Web Features to Enterprise Communities
-
Service & Support Professionals Association Honors Lithium Technologies as "Recognized Innovator"
-
Service Research & Innovation Initiative (SRII) Turns to Lithium to Power New Online Community
-
DoubleClick to Launch Online Client Support Community Powered by Lithium
-
Online Communities Experiencing Massive Growth
-
Future Shop Engages Lithium
-
Spatial Chooses Lithium
-
Lithium Continues Rapid Growth, Adds 12 New Clients in September
-
-
2006
-
Lithium Launches Monthly Newsletter
-
Lithium Technologies chosen to power Siebel Systems' customer forums
-
Lithium Technologies selected to power Network Intelligence's customer community
-
Lithium Technologies opens UK office to meet growing demand for customer community solutions
-
Boomer Business Summit adopts Lithium Technologies' community blog solution
-
Lithium Technologies Welcomes New Vice President of Community Management
-
Lithium Technologies, Inc. Powers Online Children's Community for Scholastic
-
RightNow Technologies and Lithium Technologies Work Together to Enhance Customer Experiences
-
Lithium Technologies Receives The 2006 SSPA Recognized Innovator Award
-
Lyle Fong to Assume Role as Lithium CEO Michel Thouati to Lead New Subsidiary in Emerging Markets
-
-
2005
-
Lithium Technologies Provides Worldwide Self-Service Support To Creative
-
Lithium Technologies Powers N-Gage Arena, Nokia's Global Wireless Gaming Community
-
Lithium Technologies Welcomes New Vice President of Customer Operations
-
Lithium Technologies co-hosts Online Community Summit with AOL
-
Lithium Technologies exhibits world-class customer interaction channels and communities at the Service and Support Professionals Association Conference
-
White House Conference on Aging Interactive Blog Center (www.whcoa.net) links boomers and seniors nationwide with key thought leaders
-
White House Conference on Aging Interactive Blog Center (www.whcoa.net) exceeds expectations
-
-
-
in the news
-
2007
-
Lithium Technologies Raises $9 Million
-
Lithium's Spring 2007 Edition Brings Today's Consumer Web Features to Enterprise Communities
-
Service Research & Innovation Initiative (SRII) Turns to Lithium to Power New Online Community
-
Technology (A Special Report) - Companies expand online support
-
NYSE-listed CEO's say Customer Focus Drives Growth
-
Q&A Versus Forums: Selecting a Support 2.0 Format
-
Best Practices: 10 Tips to Online Community Success
-
Future Shop Taps SaaS to Open Virtual Presence
-
Social Networking Insiders Build Your Brand for Free
-
-
2008
-
You Need New CRM Solutions To Keep Pace With the New Social Consumer
-
How Gaming Pros Help Big Companies
-
The Power of Play on the Internet
-
An Online Video Strategy That Hits the Mark
-
Linksys Gets Shaken, A Community is Stirred
-
Big Businesses Taking a Cue From Gaming
-
Letting the Customer Inside
-
Lithium Technologies Raises $12 million; Social Network for Enterprises Will Invest in Innovation
-
Lithium Technologies Scores Money to Revitalize Community Support for Enterprises
-
The Best Way to Build a Community Around Your Brand
-
The Essential Guide to Building a CRM Community
-
Advice for Gaining Momentum in Year One
-
How Social Data Mining Can Redefine PR's Role
-
Harnessing Online Customer Feedback
-
How Sprint Nextel Cashes In On Its Social Buzz Analytics Data
-
It's Not Just What Bloggers Are Saying, It's Who They Are
-
Linksys Ends Email Support, Successfully Migrating the Traffic to the Community
-
A Perspective on Social Networking and Unified Communications
-
Who's Keeping You in Line Online?
-
Where Is the SaaS Industry Headed?
-
iRobot Cleans Up on Customer Service
-
Your Questions Answered About Online Communities: Part 1
-
New Tools Helping Some Firms Use Web 2.0 Data to Boost Business
-
Turning Customers into Advocates
-
Leading Provider of Enterprise Social Media Platform Selects SuccessFactors Professional Edition for Small Businesses
-
A CRM Insider's Views on Social Media and Web 2.0
-
Gadget Survey Finds Many Bugs Can't Be Fixed
-
Online Communities: Private vs. Public
-
-
2009
-
Enterprise Customer Communities: Hot Topics for 2009
-
Customer Communities that Drive Business Results
-
Business Starts to Take Web 2.0 Tools Seriously
-
Sprint Dials In ROI Tracking Of Social Media Buzz Via Omniture, Lithium Mash-Up
-
How to Increase Business Value in 2009
-
Off-The-Hook Customer Service
-
Building Online Communities by the Numbers
-
Robot Lords Rule the Roomba Rooms
-
Putting ROI Numbers on Communities
-
Lithium Diagnoses the Community
-
Should Marketing or Customer Service Manage Your Social Networking Efforts?
-
Web 2.0 Entrepreneurs Learn to Do More With Less
-
Carriers Combine Social Networking with Customer Service
-
Emeryville Startup Lithium Hiring as Sales Double
-
Combining Gaming and Social Networking into Community Forums is Reinventing Customer Service
-
Customer Service? Ask a Volunteer
-
Bay Area Economy Shows Signs of Life
-
Everything's Social (Now)
-
A Community Gives Pitney Bowes the Stamp of Approval
-
You're Not Social (Enough)
-
Lithium Acquires Community Moderation Know-how from Keibi Technologies
-
Brand Aid: Creating Opportunities in Your Customer Community
-
Pitney Bowes Branded Community Reduces Customer Support Costs
-
Lithium Floats a Social CRM Balloon
-
Lithium Reinvents Itself as Social CRM
-
3 Questions for Lyle Fong
-
SaaS Business Profile: Lithium Technologies
-
More Marketers Use Social Networking to Reach Customers
-
Trusting the Community
-
FICO's Online Consumer Community Wins Prestigious Social Media Award
-
Squeezing Web Sites Onto Cellphones
-
Lithium Technologies Selects Ogilvy PR
-
2010 SPIFFY Award Nominees Announced - Nominee List Catalogs Telecom Startups to Watch
-
-
2010
-
Companies Turn to Virtual Trade Shows to Save Money
-
Outsell, Inc. Predicts 2010 Will Usher in the "Age of Experience" as Publishers Compete for Fewer Dollars
-
The Lesson of Gaming: Why Do We Have to Pay People to Work?
-
Lithium Goes Mobile, Brings Customer Service Back to Customers
-
ON24 Honors Best Virtual Events
-
Social Media Sock Puppetry - Lessons from Failed Practices in Social Media Marketing
-
Third Annual SPIFFY Award Winners Announced: Global Telecom Service Providers Award Telecom Startups for Innovation and Impact
-
Open Sesame
-
Business Success Through Smart Execution
-
Swim In The Social Pool
-
Juniper Networks Relies on Lithium to Power J-Net Community
-
Entrepreneur Profile: Lyle Fong, CEO & Co-Founder, Lithium Technologies
-
Want Expertise? Just Ask
-
Lithium Planning to Give European Social CRM a Boost
-
It's Official: Lithium Technologies Acquires Brand Monitoring Platform Scout Labs
-
Lithium Buys Scout Labs for $20M Plus
-
Lithium Snaps Up Scout Labs
-
Lithium Acquires Scout Labs, Dips Toes on E2.0 Waters
-
Lithium Technologies Acquires Scout Labs
-
Social CRM Merger Promises Better Customer Profiles
-
News Analysis: Lithium's Acquisition of Scout Labs Ups The Ante in Social CRM
-
Lithium's LiNC - Coming From the Other Side
-
Tracking Online Conversations helps Vistaprint Cut Customer Service Calls
-
Lithium Partners With Genesys to Beef Up Community Customer Support
-
LEAD411 Launches 'Hottest Companies In San Francisco' Awards
-
Announcing Winners of the TSIA Recognized Innovator Awards: Spring 2010
-
Crafting a Community
-
Learn Before You Leap
-
When Marketing Gets Social
-
SaaS & Customer Success, The (New) Definition of Customer Support
-
Using Game Mechanics to Build Great Enterprise Communities
-
Creating a Social CRM Experience
-
Lessons From Traditional Online Communications Should Not Be Forgotten
-
Building Online Communities with Customers
-
Scout Labs Slices and Dices for Social Web Brand Teams
-
Optimizing the Exhibitor Experience in Virtual Events
-
CRM Magazine Announces Winners of 2010 CRM Influential Leaders Awards
-
Influential Leaders: The Statistician
-
Keeping It Close to Home: Giffgaff Hands Over Customer Service Issues to its Own Community
-
Innovative Software Companies Under $100M To Watch 2010
-
Sephora Launches BeautyTalk, an Online Community for the Beauty Obsessed
-
Lithium for Social Customer Relationship Management (SCRM) In Development on Yammer "2.0"
-
2010 1to1 Customer Champions Revealed by 1to1 Media
-
Verizon Idea Exchange a Great Place to Contribute to Improved Products and Services
-
Giffgaff Proves Communities Respond to Being Rewarded
-
How to Build a Booming Online Community
-
Can You Measure Your Digital Eminence?
-
Lithium Helped the Penny to Drop
-
Sephora Turns To Lithium to Move Conversation Back To Its Own Site
-
She's a Beauty: Social Customers and Sephora's BeautyTalk Community
-
Lithium's Social is "Suite"
-
Lithium's Chief Social Strategist Jenny Zeszut Named Technology Innovator
-
Lithium Technologies Helps Companies Thrive Online
-
Online Communities: The Golden Hubs of Customer Conversations
-
-
2011
-
The CRM Watchlist Part IV: The Social Mainstream
-
Who's The Social Customer?
-
Most Vendors Embrace Social CRM
-
Using Gaming Dynamics to Engage the Customer
-
From Bootstrapped to VC-backed
-
One on One: Michael Wu of Lithium Technologies
-
Obama Taps Santa Cruz Entrepreneur Jennifer Zeszut for Startup Initiative
-
Social CRM Case in Point: Giffgaff
-
The Top 30 Most Respected Venture Capitalists
-
Verizon's Website Named As One of the Best Corporate Sites
-
Lithium's Lyle Fong Joins Walter Rogers on CBS Radio to Discuss Gamification
-
Virgin Atlantic's Vtravelled to Introduce Rewards for Travellers Using New Social Gaming Mechanics
-
The Fortune 100 League of Extraordinarily Social CMOs
-
Live From the Gartner CRM Summit London: 5 Customer Strategy Trends to Watch
-
Sequentia Environics and CloudSquads Partner to Help Online Communities Thrive
-
Lithium Social Customer Suite Fosters "Superfans" Communities
-
Making Fans of Customers on Social Media
-
Sentiment Analysis Can Help Find the Idea in That Pile of Data
-
Goldman Sachs Quietly Finding Place In The Cloud
-
Lithium's Social Analytics Starts With Community
-
Names You Need To Know: Consumer Co-Creation
-
Live from the Lithium Party: Building the Enterprise Social Practice
-
Home Depot Puts a New Spin on the Idea of 'Sales Rep'
-
Influencer Marketing: The Appliance of Science
-
A Dozen Ways to Improve Your Social CRM
-
Eloqua AppCloud Unveiled
-
Does Social Media Have A Return On Investment?
-
Brand Strategy: It's a Changing World
-
Do Your Customers "Like" You?
-
Executive Profiles: Disruptive Tech Leaders In Social Business: Lyle Fong, Lithium Technologies
-
Announcing the 2011 AlwaysOn Global 250
-
Cincinnati Bell Launches Online Peer-to-Peer Support Forum
-
Enterprise Communications Executive Interview: Bruno Teuber, Lithium VP & GM - EMEA
-
Telstra Turns to Crowd-Sourced Support, Launches CrowdSupport
-
Lithium Hires A New CEO For Helping Enterprises Engage With Customers
-
Lithium Names Rob Tarkoff CEO
-
Lithium Technologies Hires Rob Tarkoff From Adobe to Become CEO
-
Adobe Vet Joins Lithium As CEO
-
Gamification in Education: Should We Play?
-
Customer Experience Veteran Tarkoff Takes CEO Seat at Lithium
-
Marketing to Communities
-
6 Questions on Social Media with Michael Wu
-
Lithium Technologies: How Funding Supercharges A Business
-
Gamification: Shiny Object or Effective Business Strategy?
-
Getting Under the Skin of the Social Customer - Part I
-
Lithium Helps Companies Rev Up Customer Support by Deputizing "Superfans"
-
The Relativity and Attention Economics of Customer Relationships
-
Facebook's Brand of Loyalty
-
Forget Fans, Lithium Eyes Facebook Superfans
-
Executive Profiles: Disruptive Tech Leaders In Social Business: Rob Tarkoff, Lithium Technologies
-
Social CRM: What is the Purpose of Twitter?
-
Using Social Technologies to Co-Innovate Product Evolution
-
Game On: New CEO Outlines Taking Lithium To The Next Level
-
Lithium Won't Let Facebook Discussions Be Silenced
-
Gamification: It's a Science, It's an Art—But is it Sustainable?
-
New Lithium CEO, Rob Tarkoff, Wants to Grow Company Further
-
Attention Economy and Customer Relationships: Can We Beat the Dunbar Limit?
-
Beyond Badges: The New Rules of Gamification
-
Lithium-CMO Council Study Finds Differing Consumer and Brand Expectations In Social
-
-
2012
-
With Fresh $53M, Lithium Aims To Tame Social Media
-
Nur Dabeisein ist nicht alles - wie sich Unternehmen erfolgreich und gewinnbringend im Social Web engagieren
-
Lithium Technologies im "Leaders"-Quadrant des Magic Quadrant für Social CRM positioniert
-
Lithium Scores $50 Million To Help Big Companies Harness Their Biggest Fans
-
Lithium Raises $53.4M Fourth Round To Push For Lead in Social Brand Software
-
Social to Change Marketing As We Know It, Says Lithium CEO
-
Lithium Technologies Raises $53.4 Million From NEA & SAP Ventures
-
Lithium Technologies Raises $53.4 Million to Joust With Jive
-
Emeryville's Lithium Technologies Snared $53.4 Million in Venture Capital
-
Lithium Banks $53.4M to Boost Social CRM
-
News Analysis: Lithium Technologies Adds $53M in Financing
-
Brand Building Start-up Lithium Completes $53 Million Funding Round
-
Lithium Adds $53M In Funding To Grow Digital, Up Marketing Reach
-
Social Marketing Vendor Lithium Technologies Raises $53.4 Million
-
Lithium Reels In $53.4M to Build Social Experiences
-
Lithium Raises $53 Million
-
Lithium Powers Up With $53.4M Funding
-
Emeryville-Based Lithium Technologies Raises $53.4 Million in Funding
-
Lithium Technologies Completes $53.4M Financing
-
Book Review: The Science of Social By Dr. Michael Wu from Lithium
-
Warning to Toe-Dippers: Being Online does not Equal Going Social
-
New Customers: Retailers Experiment on Ways to Win Loyalty
-
The Wide Divide Between Brands And Consumers In Social Media
-
Your Six Customer Service Priorities for 2012
-
The Search for E-Commerce 3.0
-
Master These 5 Remarkable Strategies of Motivation and Go Straight to the Top
-
Mining Tweets for Public Opinion
-
Lithium: Social Climber
-
Social Networking Co. Lithium Plans Move to San Francisco: Hiring 200
-
Can Social Media Predict Election Outcomes?
-
Twitter Analysis Gets Elections Half Right
-
The Three Phases of Web-Driven Business Transformation
-
Molly Fletcher Gives Athletes a Voice
-
Four Challenges Facing Today's CMOs and How to Overcome Them
-
Skype Calls on the Community for Customer Support
-
8 Ways to Offer Better Customer Service on Facebook
-
Gamification is Not, Alone, a Sustainable Solution
-
Twitter data 'predicts Boris Johnson victory'
-
LiNC: Lithium CEO Rob Tarkoff On Bringing Innovation Into Business
-
Dump Your Social Media Strategy. It's Not Customer Service
-
Lithium Rolls Out Next-Generation Facebook Social Marketing Solution
-
Outsourcing is So Last Year
-
17 Enterprise Startups To Bet Your Career On
-
Consumers Not Satisfied by Brands' Social Media Engagement Levels
-
Voters' tweet volume might just be noise
-
Looking for the 'Next Big Thing'? Ranking the Top 50 Start-Ups
-
Austin American Statesman - California social networking software company buys Austin startup with plans to grow here
-
Austin Business Journal - Austin startup Social Dynamx acquired by Lithium
-
Are Brands Wielding More Influence In Social Media Than We Thought?
-
AllFacebook - Facebook Customer-Care Combination
-
Destination CRM - Lithium Social Web born out of new alliance
-
Texas Tech Pulse - Social Dynamx Acquired by Lithium
-
Lithium Acquires Social CRM Application For Call Centers, Social Dynamx
-
The Daily Start-Up: Lithium Technologies Acquires Social Dynamx, Pairing Social Marketers
-
Brand advocates
-
How One Private Company Identifies Acquisition Targets
-
BBC: Viewpoint - Using keen customers to gain competitive advantage
-
Customer Service 2.0
-
The Problem With Measuring Digital Influence
-
Build Brand Advocacy through Online Communities with Lithium
-
The Big Data Fallacy And Why We Need To Collect Even Bigger Data
-
Why Facebook Can't Be The Center Of Your Social Strategy
-
Lithium Technologies Names Culhane as CFO in Preparation for IPO
-
Hoffman's Hot Seat: Understanding the Social Customer Experience
-
Why Don't Companies Understand Digital Influence
-
Spread the Word of Brand Success: An Interview with Rob Tarkoff, Lithium Technologies
-
-
2013
-
E-Health: Das Kundenforum der Helsana als Vorreiter
-
Branded Communities bringen die Netzdebatte ins Unternehmen zurück
-
Spiel, Spaß & Freude - Wie man mit Gamification Engagement erzeugt
-
Erfolgreich und gewinnbringend im Social Web engagieren - Lithium Technologies macht's möglich
-
Social Media—It's Not Just Another Channel
-
Le Nouvel Economiste - Les centres de relation client
-
Les communautés de support sont un lieu unique pour écouter la voix du client
-
Les communautés vont faire baisser le coût de la relation client
-
Petit Web FR - Lithium explore le monde bipolaire du social média
-
C’Vous, la nouvelle plateforme de relation-client du Groupe-Casino
-
Lithium construit des communautés pour les marques francaises
-
L’art de construire des communautés à la sauce 2.0 pour des marques
-
Influence et engagement selon Michael Wu de Lithium Technologies
-
Lithium, Aspect Partner For Social Contact Center
-
Goals, Champions and Roles: Set Yourself Up for Social Media Success in 2013
-
2013: The Year of ‘Smart Data’
-
Interview: Lithium CEO Rob Tarkoff Has Some Advice for Social Media Consultants
-
What's a Game-Changing Social Customer Experience? Ask Barclaycard
-
Lithium Technologies: CRM mit Web-Anschluss
-
Lithium Enhances Social Customer Experience Platform
-
‘Brands Need to Earn the Right to Sell on Social’
-
Gamification: How to create a 'super user'
-
Lithium Takes a Stand on Customer Experience Hype
-
Lithium Announces New Cloud-Based Social Intelligence Solution, Plus Other Updates #linc
-
Nate Silver: What Big Data Can't Predict
-
Nate Silver Doesn’t Like Twitter Data
-
EE to Switch to More ‘Inspiring’ Social Message
-
How Social Communities are Shaping the Future of Established Brands
-
If Brands Want to Succeed in Social, They Must Learn to Let Go
-
A Credit Card Built Community-Strong
-
Don't Be Fooled: Social-Media Consumers Aren't in a Relationship
With You -
CommBank Redesigns Website, Adds Social Support
-
Meet The New Boss And His Take On Your Strategy
-
Lithium Finds Gold in Superfans and Social Chatter
-
-
-
awards
-
upcoming events
-
2009
-
CRM Evolution 2009
-
The New Customer Service Imperative: Driving ROI with Peer-to-Peer Social Networks
-
Gartner CRM Summit
-
Bay Area CIO IT Executives Meetup - Panel Discussion: Is Social CRM for Real?
-
Silicon Valley Tweetup
-
Social CRM: Managing Customers Online
-
Leveraging Your Customers to Drive Revenue, Generate Brand Loyalists and Lower Support Costs
-
Social CRM: Harnessing the Power of Social Media and CRM Systems
-
WOMMA Summit 2009
-
Using Customer Communities to Build Brand Influence
-
Web 2.0 New York
-
Social CRM Virtual Summit
-
Forrester Consumer Forum
-
The Future of the Forum
-
Lithium Launch Europe
-
-
2010
-
SPIFFY Awards 2010
-
The New Loyalty Imperative: Driving ROI with Peer-to-Peer Social Networks
-
FutureGov Network Meets Measurement Camp: Measuring What Matters
-
Online Community Unconference East
-
Loyalty Expo
-
LiNC 2010
-
Customer Community: Why It's the Holy Grail of Word of Mouth Marketing
-
Omniture Summit 2010
-
All the World's a Game: Enterprise Software as an Immersive Gaming Experience
-
Technology Services World
-
Powering the New Customer-Conversation Driven Enterprise
-
How to Drive Deeper Engagement with Virtual Events and Community
-
Social Media Roundtable: How to Formulate Strategies and Engage Customers
-
Tapping Into the SEO Goldmine - The Customer Network
-
Web Expo Forum 2010
-
Entrepreneurs - Uncensored!
-
The Five Secrets to Delivering Exceptional Customer Service in the Social Age -- A Case Study from BT Group
-
Tapping the Value in Enterprise Communities
-
Genesys G-Force 2010 Chicago
-
Parafest 2010
-
Sales Now 2010
-
Get Social with Lithium!
-
Your Customers Are Everywhere. Are You? Harnessing Trends That Increase Revenue and Reduce Costs
-
Social CRM Strategies for Business Seminar
-
Social Media Club SFSV Event: Social CRM - Putting Customers First
-
Social Customer Virtual Summit #SCVS
-
Gartner Customer 360 Summit
-
Social Media Customer Service: Show Me the Money (or the Gold)
-
Online Marketing Summit - San Jose
-
Influencers: Why They're the Holy Grail For Your Word of Mouth Marketing
-
Forrester Consumer Forum
-
SocialTech 2010
-
Global Social CRM Meetup
-
Harness the Power of Social CRM to Improve Customer Service and Satisfaction
-
A Guide to Social Customer Strategies for the Interactive Marketer: The Changing Face of Community Management
-
CRM Evolution
-
Super Panel on Influence!
-
Dialogkonferansen
-
Get Real: World Tour
-
Social Media World Forum Asia
-
Geekend 2010
-
How to Achieve Success with the “Empowered” Social Customer: Case Studies with Josh Bernoff and FICO
-
Global SCRM Event: The Future of Games
-
Energizing Customer Support Communities in Facebook and Across the Social Web
-
Social CRM West 2010
-
Virtual Success: 10 Things You Must Know for a Successful Virtual Event
-
Monitoring Social Media 2010
-
VUE 2010: Virtual Events User Experience
-
WOMMA Summit 2010
-
-
2011
-
O'Reilly Strata 2011
-
Conversational Commerce Conference
-
Online Marketing Summit
-
SXSW
-
Gartner Customer Relationship Management Summit
-
Gartner Customer 360 Summit
-
Forrester Marketing Forum
-
It's Time For Social Success!
-
SF/SV Community Manager Appreciation Day
-
Social Media Week - #SMWSF
-
Turning Social Customers into Brand Advocates with Gamification #MMchat
-
Social Media Breakfast Connecticut
-
LiNC 2011 #LiNC
-
SugarCon 2011
-
Omniture Adobe Summit 2011
-
European Customer Experience World 2011
-
BlogHer|bet '11
-
Facebook and Your Brand: The Science, Secrets, and ROI of the Social Customer
-
iMedia Brand Summit
-
Social Media World Forum Europe 2011
-
Swiss CRM Forum Zurich
-
Going From "What is Social?" to a Robust Social Business
-
Customer Management IQ: Social Media for Customer Management Summit
-
Ideate, Innovate! Co-creating with Social Customers
-
Blogwell New York
-
Social Loco
-
How Social Changes Everything: The New B2B Approach to Brand
-
Social Customer Webcast Series
-
Enterprise 2.0 2011
-
Gamification: Driving Loyalty, Engagement, and Revenue with your Social Customers
-
ITEXPO West
-
Consortium for Service Innovation 2011 Member Summit
-
Argyle CMO Leadership Forum
-
What Social Support Can Do For Your Brand
-
DMA 2011
-
TC3: Telecom Council Carrier Connections
-
Gamification Summit
-
2011 Converge Fall Symposium
-
AlwaysOn Silicon Valley Innovation Summit
-
Social Media Insider Summit
-
Forrester Consumer Forum 2011
-
Constellation's Connected Enterprise 2011
-
OMS Social Media Marketing Summit
-
WOMMA Talkable Brands Exchange - Chicago
-
Forrester Marketing & Strategy Forum EMEA 2011
-
LevelUp Your Facebook Strategy
-
Likes to Loves World Tour
-
WOMMA Summit 2011
-
#Commschat on Gamification with Dr. Michael Wu
-
SVForum Marketing SIG
-
Wells Fargo Securities 2011 Technology, Media & Telecom Conference
-
The Science of Social
-
New Findings in Social Media Marketing: Timely Opportunities for Social Business Advantage
-
-
2012
-
Digital Marketing World: Social Media Marketing
-
Better, Faster Customer Support: The Lithium Parature Integration
-
MarketingProfs Digital Marketing Forum
-
German CRM Forum
-
Social Media Breakfast SF East Bay
-
Social Media Strategy for Financial Services
-
Next Generation Social Support
-
Social Media Breakfast East Bay with Brian Solis
-
Social Media Strategies Summit 2012
-
South by Southwest 2012 #SXSW
-
Gartner Customer 360 Summit 2012
-
IQPC Marketing 360 Exchange West Coast
-
MarketingProfs SocialTech 2012
-
Argyle 2012 CMO Spotlight Forum: Retail and Consumer Goods Services
-
Digital London 2012
-
Social Media for Customer Management Summit 2012
-
SugarCon 2012
-
Sillicon Valley Brand Forum
-
Salon Strategie Clients
-
LiNC 2012 #LiNC
-
Online Communities: The Heart of Social Strategy
-
Argyle 2012 CMO Membership Breakfast
-
Forrester's eBusiness & Channel Strategy Summit EMEA 2012
-
Social Media ROI: How Telecoms Do It Right
-
Join Lithium for an Evening of Unlocking the Power of Your Social Customers
-
The Power of Listening to Your Social Customers
-
Social Support Maturity with National Instruments
-
Customer Experience Advantage with Social Support
-
Evolution of the Social Journey & Wine Tasting Event
-
TSW '12
-
Forrester Research – Customer Experience Forum
-
Royal Parks Half Marathon
-
Forrester Research - Marketing Leadership Forum
-
Social Media Strategies Summit
-
Customer Experience Exchange Europe
-
Social CRM - The Physics of Influence behind Managing Customer Engagement
-
Forrester Research eBusiness & Channel Strategy Summit EMEA
-
Social Media Influence Conference
-
Serious With Social - Palo Alto
-
Serious With Social - New York
-
Stratégie Client 2012
-
ROI du Marketing Social et du CRM Social
-
Useful Social Media: B2B & B2C Social Media Marketing Summits
-
Equipmag 2012
-
Transformation Sociale : Comment devenir une entreprise Sociale
-
IREP
-
Forrester Research - eBusiness & Channel Strategy Forum
-
Community Manager Certification Workshop Sydney
-
Forrester Research - EMEA Marketing Leadership/Outside In Forum
-
Useful Social Media: CSM Summit
-
Argyle 2012 Customer Care Leadership Forum
-
Argyle 2012 CMO Leadership Forum
-
iStrategy Summit - London
-
-
2013
-
Community Manager Appreciation Day 2013 #CMADSF
-
Conférence LiNC'13
-
LiNC'13
-
LiNC '13
-
Michael Wu stellt sein neues Buch "The Social of Science 2" vor
-
Journée d’étude IFLS
-
Editialis Training Event avec Pierre Morgat de Customer Delight
-
Optimisez votre Service Clients grâce aux communautés de marque avec le témoignage de Joe Mobile
-
Michael Wu présente son dernier ouvrage "The Social of Science 2"
-
Webinar: Erfolgreicher Social Support für Ihr Unternehmen
-
Call Center World vom 26. bis 28. Februar in Berlin
-
Technology Services Europe am 12.-13. März in München
-
Technology Services Europe
-
Mobile World Congress am 25.-28. Februar in Barcelona
-
Mobile World Congress 2013
-
Mobile World Congress
-
ROI du Marketing Social et du CRM Social
-
Community Manager Certification - Paris
-
CMO Executive Circle Frankfurt
-
Community Manager Certification Workshop München
-
Strategiegipfel Marketing und Digital Marketing am 20.-21. März in Berlin
-
CxO Dialog Kundenmanagement Berlin
-
Customer Experience Gipfel Düsseldorf
-
Social CRM Forum IT & Business 2012 Stuttgart
-
Séminaire pour les professionnels du Marketing et de la Relation Clients
-
Unternehmen auf dem Weg zur Social Enterprise
-
Communautés de Marque vs Réseaux Sociaux: Quel ROI en attendre ?
-
Customer Response Summit 5
-
SXSWi 2013
-
Forrester's Forum For Marketing Leaders 2013
-
ACG SF Breakfast Event #cxinnovator
-
TSIA Technology Services World
-
SOCAP International 2013 Symposium
-
Dallas Digital Collective
-
IQPC Customer Experience Exchange West Coast
-
Argyle Executive Forum: 2013 Chief Marketing Officer Leadership Forum: Spring Event
-
Customer Response Summit Toronto 2013
-
Argyle Executive Forum: 2013 Chief Marketing Officer Leadership Forum
-
The Digital Collective: "Back to School"
-
Digital Collective - New York
-
Argyle Executive Forum: 2013 Customer Care Leadership Forum
-
Shop.org Annual Summit 2013
-
NG Customer Experience North America 2013
-
Get Serious About Social Customer Care
-
Corporate Social Media Summit 2013
-
Lithium Social Web - Product Demonstration
-
-
-
-
master services agreement
-
LiNC 2013 call for content
-
service level agreement
-
master services agreement - social web
-
Lithys 2013 - call for nominations
-
Software Engineer 3, Applications
-
Software Engineer 3, Applications
-
Lithium Social Media Monitoring
-
Redirect Lithium Tech Recruiting Event Open House
-
iOS Library License Agreement
-
Redirect LiNC Mobile App Content
-
Redirect LiNC Mobile App Content - Video
-
Redirect LiNC Mobile App Content - Session Videos
-
Redirect LiNC Mobile App Content - Presentations
-
Redirect LiNC Mobile App - Android
-
Redirect LiNC Mobile App - iOS
-
Redirect LiNC Mobile App - Windows
-
Redirect Science of Social 2 eBook
-
Redirect Science of Social 2 eBook PR
-
Redirect Science of Social 2 Book Page
which solution is right for you?
We’ve been in the social software business for over 11 years, and we have the know-how to help you create a successful social strategy. We’ve helped hundreds of iconic brands implement online communities and social media engagement programs that lower support costs and increase sales.
Feel free to get in touch with us directly. It's hassle and pressure-free.
Get in touch with Lithium or Have us get in touch
- (415) 757 - 3100
- Request a Demo


