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Get Serious About Social Customer Care
Join Lithium Chief Marketing Officer Katy Keim and our special guest, Forrester Research, Inc, Principal Analyst Kate Leggett, as we reveal new research--The Emerging Role of Social Customer Experience in Customer Care.
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Get Serious About Social ROI
Join Lithium's Chief Customer Officer Joe Cothrel and VP of Product Marketing, Justin Schuster, as they share principles and frameworks used by global brands like Autodesk, Best Buy, Barclaycard, Time Warner Cable and more for getting real ROI from social.
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Telecom 2013 Social Customer Experience - Who's Serious?
Join SVP of Lithium Social Web Mike Betzer as he reveals new findings from a recent global study on how social media investments affect real business results for CSPs.
- Solutions
- Products
- communities
- apps
- mobile
- facebook & twitter
- gamification
- management
- technology
- true SaaS
- security
- global
- integration
- social web
- respond
- publish
- workflow
- what's new
- spring '13 release
- winter '13 release
- social intelligence
- communities
- social web
- listening
- Customers
- Company
