AI & Automation
AI for every conversation, campaign, and customer
Khoros AI and automation delivers unmatched efficiency for marketing and service excellence. Read more
On October 2, 2018, Lithium Technologies and Spredfast announces the closing of their merger transaction - the start of a new era in customer engagement.
On March 5, 2019, the merged company of Lithium and Spredfast announces its new name: Khoros, LLC.
Cybersecurity experts from around the world rely on Palo Alto Networks to stay up-to-date on rapidly evolving best practices.
Khoros helps Zoom deliver support and form meaningful connections with an ever-growing user base.
By putting relationships at the center of its online community, Canon U.S.A. improves customer engagement and support.
This comprehensive whitepaper with original research shows how a contact center can automate to improve agent efficiency, limit attrition, and save costs.
Navigate the complexities of community vendor evaluation with our checklist, designed to cover every critical aspect of the selection process.
Assess and score community vendors against the areas that matter most with our community vendor evaluation scorecard.
Through timely responses and community-driven engagement, STIHL reaches folks sharing brand love, seeking support, and so much more.
Watch this ondemand webinar to hear Chris Catania, Head of Community at leading geographic information system (GIS) software provider Esri, discuss strategies he used for aligning internally, securing stakeholder buy-in, and optimizing the Esri community to deliver measurable business value to the company, customers, partners, and employees.
To thrive, your community needs buy-in from all relevant stakeholders. Use this guide to align internal teams with your community project.
Get every step you need to set up a successful employee advocacy program for your brand in no time.
Streamline community content management with our 5 essential tips to keep your content relevant and organized.
To provide its customers with more efficient and accurate service, Vodafone Germany united its digital service management.
A distributed business model helps AAA to deploy content-sharing best practices to provide a seamless customer experience across North America.
Keeping a pulse on common concerns allows Three Ireland to transform its digital service strategy to meet customers where they are
Is your social media marketing strategy built to adapt to constant change? Our in-house professionals and knowledgeable partners guide you through five steps to reach your goals despite economic headwinds. Learn to optimize the resources at your disposal with this eBook!
Help your social media strategy withstand another year of market change, fluctuating algorithms and evolving pricing models. In this report, you’ll learn four ways to future-proof your social media strategy, including security, content, listening and advocacy.
Learn how to start enhancing your customer and employee experiences today.
Need help understanding what to expect from a strong employee advocacy program? Explore four measurable results your brand could unlock with best-in-class employee advocacy.
Khoros helps Bell Canada cut support costs and delight customers with a “digital-first” customer service strategy.
Future-proof your contact center and boost your digital resilience by understanding your company’s digital maturity. Take the quiz!
Follow our tips to get started with digital self-service and online communities.
Tap into the full potential of your online community with our checklist, guiding you through eight simple steps to assess, refine, and boost community engagement.
Watch on-demand to learn how contact centers can attain operational efficiency and provide exceptional customer experiences across all digital channels.
Download our ebook to learn how contact centers can attain operational efficiency and provide exceptional customer experiences across all digital channels.
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