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Client Feedback
Fair Isaac
Our forums have become an invaluable support channel for us, the tight integration of our Lithium community and RightNow CRM system makes for a much better overall experience for our customers.
Jennifer Crawford
Director, Customer Service
Application Engineering

Lithium's Application Engineering group provides expert professional service in setting up, customizing, and integrating Lithium applications. Lithium Application Engineers assist in all of our clients' launches to ensure that any technical questions are dealt with quickly and smoothly.

  • MigrationHave you outgrown another community provider? Lithium's Application Engineering team has years of experience migrating community content from other commercial and open source systems, so you can take advantage of Lithium's enterprise features and hosting with little or no disruption to your existing implementation.
  • User Interface CustomizationLithium includes dozens of settings that clients can use to tailor the user interface to meet their needs. If you have more specific branding requirements, Lithium's Application Engineering group can customize the product's user interface to match your corporate standards.
  • System IntegrationAs part of the launch process, Lithium Application Engineers assist you with any necessary system integration work, including setting up single sign-on, integrating with your CRM system, and syndicating community content to other web sites. Since Lithium's products integrate cleanly with almost any enterprise environment, system integration work is usually minimal.