use timely answers to increase conversion
Use Lithium Q&A on your product pages to help buyers make confident purchase decisions. Questions are instantly sent to your Lithium Communities, allowing you to crowd-source answers from trusted customer experts.
enlist customers to answer questions
With Lithium Q&A, questions that originate in your product pages are automatically sent to your community. Buyers can receive helpful answers 24/7, and you save on staffing costs. Lithium gamification capabilities ensure experts and brand advocates receive social recognition for answering open questions in a timely manner.
empower employees to provide a timely reply
Some questions are best handled by trained employees: Will this be available in other colors? When will you have more inventory? Lithium makes it easy for your employees to respond to open questions through Lithium Social Web, our purpose-built solution for customer care on social channels.
which solution is right for you?
We’ve been in the social software business for over 11 years, and we have the know-how to help you create a successful social strategy. We’ve helped hundreds of iconic brands implement online communities and social media engagement programs that lower support costs and increase sales.
Feel free to get in touch with us directly. It's hassle and pressure-free.
Get in touch with Lithium or Have us get in touch
- (510) 653 - 6800
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