engage customers on social channels
Create brand advocates by providing a level of service that delights your customers. Respond to conversations on Facebook and Twitter in seconds and draw fans to your website where they can buy online.
respond to social conversations at scale
Lithium Social Web brings you unprecedented ability to engage at scale on social channels like Twitter, Facebook, and Lithium Communities. Incoming posts are intelligently filtered, prioritized, and routed to the best resource for a quick reply, giving you the power to deliver a superior level of customer service.
publish across social channels
With Lithium Social Web, your marketing team can publish content on social channels in real time or schedule posts for future delivery. Metrics help you track the performance of each post, so you can measure impact and tune your communication strategy.
build a bridge from Facebook to your community
Lithium LevelUp for Facebook is a suite of Community Apps for your Facebook page, including Discussions, Q&A, Ideas, and Contests. LevelUp connects visitors on your Facebook brand page and corporate website in a seamless conversation by syndicating posts in both directions. Easily customize your LevelUp apps, moderate conversations, and bring Facebook fans into a deeper relationship with your brand.
connect community members to Twitter
Bring a customized stream of relevant Twitter posts into each area of your community to increase customer participation on your Twitter feed. Selected community members can be given permission to reply right from your website.
use social login to
Make it even easier for customers to register and return to your community again and again. When users connect their Facebook account to your community, all it takes is a single click to dive back into the conversation, and it’s even easier to share community content to their Facebook Timeline.
which solution is right for you?
We’ve been in the social software business for over 11 years, and we have the know-how to help you create a successful social strategy. We’ve helped hundreds of iconic brands implement online communities and social media engagement programs that lower support costs and increase sales.
Feel free to get in touch with us directly. It's hassle and pressure-free.
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