Lithium Social Marketing
Engage Social Customers to Increase Awareness and Sales
Customer Success
Take Customer Relationships from ‘Like’ to ‘Love’
Facebook presents a huge opportunity to connect with your customers. But connecting isn’t enough. Lithium turns Facebook into a vibrant community of brand advocates that drive sales, answer product questions, and accelerate innovation. Lithium helps you:
- Create deep customer engagement – make it easy for social customers to share ideas and experiences with other fans
- Identify and cultivate influencers – turn fans into superfans, who become extensions of your company and brand
- Measure and improve performance – increase engagement levels on Facebook and gain valuable brand insights
How We Deliver Social Marketing
Launch Apps Quickly – Step-by-step process makes customization fast and easy
LevelUp for Facebook
Create, customize, and deploy social applications to create a community on Facebook where customers can share their passion for your brand.
Increase Brand Advocacy – Create opportunities for customers to share their passion
Social Engagement Applications
Create deep customer engagement on Facebook with a broad set of social applications that encourage advocacy including Contests, Q&A, Ideas, and more.
Extend Your Marketing Team – Superfans create more than 30% of community content
Social Reputation Engine
Turn fans into superfans through game dynamics that reward community members for high-quality contributions
Go From Insight to Action – Identify and engage influencers driving the social conversation
Customer Intelligence Center
Measure and improve performance on Facebook and other social channels using a single console for social media monitoring, analysis, and engagement.
Curate Content – Foster active participation by making the best content easy to find
Moderation Manager
Keep the best content from falling off your Facebook pages, enforce community policies, and make sure communications remain consistent with your brand.
The Advantage of Expertise
The Lithium Client Services team has more than ten years of experience helping customers launch and manage successful Social Support programs. We help you define your strategy, guide you through each step of the launch process, and deliver lasting success through expert resources that help with moderation, analysis, and best practices.
How Do I Get Started?
Request a Demo
See our products live and give us the chance to begin exploring your needs.
Learn More
Read more about our products, view more customer stories, or visit our own community—the Lithosphere.
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Talk to an Expert
Call: (510) 653-6800
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