Press Releases
Lithium Technologies to Host Social CRM Industry Conference Online
Emeryville – 25 August, 2009 – Lithium Technologies, the leading provider of Social CRM solutions to power the customer network, today announced plans to host a virtual summit on Social CRM on Nov. 11, 2009. Lithium has begun compiling its agenda for this virtual summit, and is accepting proposals for speakers and sponsors.
The social media revolution has changed everything, including how customers choose to interact with companies and each other online, and where they turn for trusted information. This virtual summit comes at a time when companies are starting to see tangible financial results from deeper online engagement with customers, and will explore the current capabilities of and future for Social CRM.
What: Social CRM Virtual Summit: the largest online conference for social media and CRM professionals.
A five-hour online conference, which includes webcasts by industry leaders in an interactive exhibit hall, a resource center with extensive materials for download, and a virtual networking lounge to chat live with speakers and prospects.
Keynote Speakers:
Paul Greenberg, President of the CRM consulting firm, The 56 Group, LLC and author of the best-selling "CRM at the Speed of Light." Greenberg is executive VP of the CRM Association and co-chair of Rutgers CRM Research Center. He has two Blogs – the award-winning PGreenblog and ZDNET's CRM 2.0: The Conversation.
Brent Leary, Co-founder and Partner of CRM Essentials, LLC, a consulting and advisory firm focused on small and mid-size enterprises. CRM Essentials has trained thousands of business people on the benefits and best practices of implementing CRM strategies and technologies.
Sponsors:
Genesys Telecommunications Laboratories, an Alcatel-Lucent company, and the only company that focuses 100 percent on software to manage customer interactions over the phone, Web and in e-mail
ON24, a global leader in webcasting and virtual event solutions
Ant's Eye View, a specialized consultancy for enterprise customer community strategy
Lithium Technologies, the leading provider of Social CRM solutions to power the customer network
When: Wednesday, November 11, 2009
Two five-hour sessions to choose:
- 5am to 10am PT / 8am to 1pm ET / 1pm to 6pm GMT, or
- 10am to 3pm PT / 1pm to 6pm ET / 6pm to 11pm GMT
Register: For more information, including a continually updated list of speakers and sponsors, and to register, visit http://bit.ly/vscrmreg.
To find out about event sponsorship and speaking opportunities for this virtual summit, please contact Lithium Technologies at .
About Lithium Technologies
Lithium is the leading provider of Social CRM solutions to power the customer network. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is delivering the next generation of customer relationships by unlocking the value of the social customer network. Lithium solutions combine the power of online customer communities with the broader social web and traditional CRM business processes to inspire customers to innovate, promote, and support on the company's behalf. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit www.lithium.com.
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Lithium Media Contacts:
Michael Paige, Corporate Communications, michael.paige@lithium.com , +1 (510) 318 7014
Sandra Teuber, EMEA, sandra.teuber@lithium.com , +41 43 268 2757