Upcoming Events
January 26, 2010
The New Loyalty Imperative: Driving ROI with Peer-to-Peer Social Networks
Your customers are your company. For every one interaction your company knows about today, there are hundreds and thousands more that are already happening between customers, influencers, and prospects. Customers are now in control of the conversation. And, this is the opportunity.
Please join Lithium CMO, Sanjay Dholakia, and Loyalty 360 for a live webcast held Tuesday,
January 26, from 1-2PM EST/10-11 AM PST.
During this 60-minute event, you will learn about:
- Leveraging the power of social customer networks to proactively build stronger, deeper customer relationships
- The opportunity to embrace the current social customer revolution, and its impact on brands
- Identifying and incentivizing brand advocates who can innovate, promote and support on your company’s behalf
- Real-world case studies from leaders like Barnes & Noble, Verizon, and Best Buy and the payoff from mobilizing customers through engagement communities and across the social web
About the Presenter:
Sanjay Dholakia serves as Chief Marketing Officer for Lithium Technologies, the leading provider of Social CRM solutions to power the customer network. Working In this role, he is responsible for driving Lithium's vision, product and go-to-market strategy, and customer acquisition programs.
Sanjay joins Lithium from SumTotal Systems, where he was instrumental in advancing the company's market leadership in the learning and talent management industries. During his tenure, the company grew over tenfold and became the clear leader in its market, with a relentless focus on customer solutions and success.