Lithium
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Why Lithium
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Community
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Our clients create their own success

Community engagement contributed to $5m benefit via call deflection and additional sales read the story
Community generates 7MM+ searches per month and a total benefit of €4MM read the story
Community has generated a 76% growth in knowledge-based articles. read the story
Community superfans spend 10x the amount of average customers read the story
Increased customer retention by 25%, decreased customer complaints by 50% read the story
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Explore customer success stories

Best Buy
Best Buy
Sony Europe
Sony Europe
Telstra
Telstra
Sephora
Sephora
Barclaycard
Barclaycard
American Diabetes Association
American Diabetes Association
AT&T
AT&T
Autodesk
Autodesk
British Gas
British Gas
Casino
Casino
Centrify
Centrify
Consorsbank
Consorsbank
Deutsche Telekom
Deutsche Telekom
giffgaff
giffgaff
Insightpool
Insightpool
Lenovo
Lenovo
MicroStrategy
MicroStrategy
MoneyGram
MoneyGram
MYOB
MYOB
National Instruments
National Instruments
NetApp
NetApp
Post Office
Post Office
StarHub
StarHub
Sky
Sky
Skype
Skype
StubHub
StubHub
Symantec
Symantec
Time Warner Cable
Time Warner Cable
Verizon
Verizon
Virgin Mobile Australia
Virgin Mobile Australia
Virgin Mobile France
Virgin Mobile France

The world's leading brands choose Lithium

What customers are saying

“It’s important organizations wake up to the idea that social conversations are happening live and happening all the time, and you must take a stand for whether that’s a conversation you want to be in.”

Skype

"Barclaycard Ring’s innovative online community is forging a new path to building trust between bank and customer."

Barclaycard

"Using Lithium and the guidance and advice from their team, we created BeautyTalk to capture the conversation around beauty as well as all the content and insights that go with it."

Sephora

"Using Lithium Social Web has been the best thing to happen to our Social Customer Service team, It's helped us with Twitter and Facebook in ways I only dreamed."

Symantec