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The AT&T story

AT&T’s mission is to connect people with their world, everywhere they live and work. This leading global telecom is engaging millions of customers socially through its community, to ensure they get the answers they need, often times without ever needing to pick up the phone.
Get more customer success stories.
Download the Lithium Customer Success Book (PDF)

Real results

AT&T's social platform resolved 21,000 customer issues in one year and saw a 16% lift in call deflections month over month.

Customer Success E-Book
Real results

AT&T’s community

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What people are saying about AT&T