Share
Lithium
Products & Solutions
Why Lithium
Services
Company
Community
USA UK France Germany APAC LatAm

Sephora

"Using Lithium and the guidance and advice from their team, we created BeautyTalk to capture the conversation around beauty as well as all the content and insights that go with it."

watch video

The Sephora story

Sephora is the leading chain of perfume and cosmetics stores in France and has a presence in 13 other countries. In the United States alone, there are over 250 Sephora stores and over 200 Sephora outlets located inside JCPenney stores. Owned by Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.
Get more customer success stories.
Download the Lithium Customer Success Book (PDF)

Real results

Sephora's BeautyTalk superfans spend 10x more than community members who spend 2x more than their average customer.

Customer Success E-Book
Real results

Sephora’s community

Alt text