Best Buy—the multinational retailer of technology and entertainment products and services—integrates its community, blogging, and Twitter experiences in a scalable solution to give customers the most encompassing social engagement.
Gina Debogovich, Social Strategist & Community Manager at Best Buy was recognized for being a 2010 1to1 Customer Champion. This prestigious award recognizes executives who believe in treating customers in a way that builds loyalty and engagement while driving bottom-line results for their organization.
Factoring in call deflection and sales influence, our online community engagements provide around a $5M benefit to the organization.
Gina Debogovich
Social Strategist & Community Manager