Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Our customers rely on us to help connect, engage, and understand their total community. Most importantly, our software enables them to boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy.
Learn how the Lithium platform delivered substantial, measurable ROI from 11 of our customers, including:
A world leader in 3D design, engineering and entertainment software, AutoDesk builds customer loyalty and increases the value of each customer by delivering on their needs before they ask. The company drives customer loyalty and product affinity through a Total Community strategy.
Canon USA was determined to bring the social conversation closer to home where they could be a part of it. After extensive research and comparing the features of available forum platforms, choosing a Lithium-powered Community was, in their words, a "no-brainer."
In 2011, customers and prospects were coming to MoneyGram with questions, complaints and feedback on social media. They chose Lithium Social Web to respond quickly, increase effectiveness, streamline a fragmented customer support process, and mitigate risk.
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