Deliver an awesome digital experience to every customer.

Create frictionless interactions across all touchpoints.

Lithium helps brands connect customers, content & conversations at the right digital moment.

  • Centrally control more customer touchpoints
  • Power more meaningful personal conversations
  • Understand customers more deeply through data

Social Media Management

Manage campaigns, content & responses in one place — with analytics baked in.

Online Communities

Steer questions to a community of advocates that you build and own. Gather awesome ideas from your brand superfans.

How does Lithium fit your business?

Real results from brands like you

Telstra
76%

community generated growth in knowledge-based articles

Barclaycard
25%

increase in customer retention

Best Buy
$5MM

benefit via call deflection and additional sales

AGL
72%

inquires responded to within an hour

Optus
107%

increase in community visits