Page 19 - Raise Your Game: 13 Social Success Stories
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Centrify is the leader in securing enterprise iden  es against cyberthreats that target today’s hybrid IT environment of cloud, mobile and on-premises. With  agship products addressing needs for iden ty management, the Centrify Support team interacts with IT admins every day, who have in-depth and diverse skill sets. The Centrify Support team believes that admins across the globe play an important role in collabora ng with the experts at Centrify. The Centrify community has opened the doors for all their products to receive  mely support. Their free product is only supported by their community, and this peer support model is giving their champions (who have deployed in labs or very small environments) the support they need.
30k+
COMMUNITY VISITS PER MONTH
5k+
GLOBAL CUSTOMERS SUPPORTED
92% +
CUSTOMER SATISFACTION RATING
31%
INCREASE IN USER SESSIONS YOY
“Without our community to enable peer-to-peer help, we would not be able to sustain such a rapid growth, while maintaining a high score for customer sa sfac on.”
— Raman Kumar, VP, Customer Success & Support
CASE STUDY
2016 LITHY ENTRY: SUPPORT SAVINGS
2016 LITHY ENTRY: COMMUNITY DESIGN
VISIT THE COMMUNITY




















































































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